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  1. #1
    Player
    Necrofate's Avatar
    Join Date
    Sep 2018
    Posts
    1
    Character
    Necro Fate
    World
    Behemoth
    Main Class
    Gladiator Lv 70

    An unexpected error occurred. See images.

    While playing last night, I had the dx11 error occur while in the process of teleporting to Mor Dohna. Since then I have tried to reenter the game and have received multiple errors upon trying to load game data. I am able to log in, select my only character from character selection screen, but while the load screen to enter game the error happens.

    Steps I have done to correct:

    1. Stopped any unnecessary programs from running at start up.
    2. Made sure only programs running are 360 Total Security, STEAM client and FINAL FANTASY XIV.
    3. Have deleted saved folder from My Documents>My Games.
    4. Have turned off Direct X 11 in the config options of game launcher prior to logging into game client.
    5. Have reset settings through config options of game launcher prior to logging into game client.
    6. Have set all graphic settings to lowest possible to halt any possible overburden on GPU.
    7. Have checked for any possible Windows updates and GPU updates (all updates have been completed with no updates available prior to this error occurring).

    Information on PC and Game:

    1. I play on a PC.
    2. I run my system through a wireless system.
    3. My game client runs through STEAM.
    4. All updates are current prior to error and no updates available to download since error occurred.
    5. No unnecessary programs running while playing FFXIV.


    I have not done a full unistall and reinstall as of yet. This would be a last resort option if no other options are left to correct this error code. The error continues even after turning off Direct X 11 but as a ffxiv.exe error.

    Error code prior to turning off Direct X 11:



    Error code after turning off Direct X 11:

    (0)
    Last edited by Necrofate; 09-17-2018 at 09:46 AM.