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  1. #1
    Player
    Zephanoa's Avatar
    Join Date
    Dec 2014
    Location
    Gridania
    Posts
    301
    Character
    Vaeldus Lunarys
    World
    Ultros
    Main Class
    Warrior Lv 90
    I can sympathize with losing the items that were in your household. I don't necessarily agree with the way SE handles the storage on that, considering they can hold mail items indefinitely. That sucks a bunch and is a bit ridiculous.

    I respectfully disagree with your point of view on the notifications of demolitions. I think the system is fine as it is when it works in game and out of game to ensure users are notified that their housing will be demolished. I have a friend who has several houses on our server (pre the changes that limited housing) and he's not failed to go in to all of his houses even on all of his alts. If anyone is reading this make sure you understand the system and go read the special housing website. Make sure your email is current to your account. Don't ignore square enix emails. Check your timers. Check your notifications.
    (11)

  2. #2
    Player
    Penthea's Avatar
    Join Date
    May 2014
    Location
    Gridania
    Posts
    3,664
    Character
    Nettle Creidne
    World
    Moogle
    Main Class
    Scholar Lv 100
    Quote Originally Posted by Zephanoa View Post
    I respectfully disagree with your point of view on the notifications of demolitions. I think the system is fine as it is when it works in game and out of game to ensure users are notified that their housing will be demolished. I have a friend who has several houses on our server (pre the changes that limited housing) and he's not failed to go in to all of his houses even on all of his alts. If anyone is reading this make sure you understand the system and go read the special housing website. Make sure your email is current to your account. Don't ignore square enix emails. Check your timers. Check your notifications.
    I think the worrying thing is that the game did not inform him that a demolition timer even existed. Well I am not sure if this is the case, I skipped through the pop-up tutorial when I bought my house because I didn't need to read it given I read everything I could about housing on wikis before getting my own. If it does come up in the pop-up tutorial message...well it's OP's fault for not reading it. If it doesn't, then SE are at fault for not making the existence of the timer clear.

    That being said it's possible if there is a pop-up message informing of demolition, that may not mean it was always there. Maybe it wasn't when OP got his house. Hard to say without knowing exactly when OP got his house.
    (2)

  3. #3
    Player
    MomomiMomi's Avatar
    Join Date
    Aug 2014
    Posts
    2,527
    Character
    Momomi Momi
    World
    Behemoth
    Main Class
    Alchemist Lv 90
    Quote Originally Posted by Penthea View Post
    I think the worrying thing is that the game did not inform him that a demolition timer even existed. Well I am not sure if this is the case, I skipped through the pop-up tutorial when I bought my house because I didn't need to read it given I read everything I could about housing on wikis before getting my own. If it does come up in the pop-up tutorial message...well it's OP's fault for not reading it. If it doesn't, then SE are at fault for not making the existence of the timer clear.

    That being said it's possible if there is a pop-up message informing of demolition, that may not mean it was always there. Maybe it wasn't when OP got his house. Hard to say without knowing exactly when OP got his house.
    There is a pop-up when you enter residential areas whenever they've added new features to housing, including the demolition timer. OP probably just didn't read it. Doesn't change the fact that it sucks they lost everything, and the housing system does need a lot of work, but I find it hard to believe that OP didn't know about the demolition timer through no fault of their own.
    (12)

  4. #4
    Player
    Penthea's Avatar
    Join Date
    May 2014
    Location
    Gridania
    Posts
    3,664
    Character
    Nettle Creidne
    World
    Moogle
    Main Class
    Scholar Lv 100
    Quote Originally Posted by MomomiMomi View Post
    There is a pop-up when you enter residential areas whenever they've added new features to housing, including the demolition timer. OP probably just didn't read it.
    The problem with that is it's possible OP didn't read it at the time because it didn't concern him. He may have not gotten his house until long after he first entered a residential area after demolition was introduced. Not saying it excuses him from reading it, but I can see how a player would dismiss such a pop-up if they had no house at the time nor would think they would even have one soon. I imagine new players could get caught by this if they read the information when they were a low lvl sprout and weren't sure what it meant, or even forgot about it by the time they could buy a house.

    I suppose a way to improve it is have a pop-up window stating what demolition is directly after purchasing a plot, instead of only the first time you enter a residential district.
    (6)

  5. #5
    Player
    Darrcyphfeid's Avatar
    Join Date
    Nov 2017
    Posts
    280
    Character
    Kiraine Kalivarsa
    World
    Faerie
    Main Class
    Dragoon Lv 100
    Just jumping in to confirm that something is definitely screwed up with the e-mail notifications, because as a household with three accounts on three different e-mail addresses - all of which do receive every other type of e-mail from Square Enix - we haven't received the demolition notifications the 2~3 times we should have. We haven't lost our houses, either, to be perfectly clear, but something is definitely not right on that front.

    Second, I'm sorry that you lost your items. Auto-demolition may be a necessary evil with the way housing wards are set up, but there was never any excuse for items disappearing from the storage NPC after 35 days. Even less so now that so many housing items are exclusive to the Mog Station and require real money to (re)acquire.

    And finally, I don't blame you for quitting. You shouldn't support a company that doesn't respect your time, commitment and money. Don't get sucked into the sunk cost fallacy tomfoolery.
    (33)

  6. #6
    Player OurMom's Avatar
    Join Date
    Jun 2018
    Posts
    155
    Character
    Bean Bunja
    World
    Gilgamesh
    Main Class
    Paladin Lv 80
    Wow, I didn't know there wasn't a system to just mail your housing items back. That just seems like common sense and a given with any housing system.
    (16)

  7. #7
    Player
    Mizunoko's Avatar
    Join Date
    Jan 2015
    Posts
    222
    Character
    Fox Deity
    World
    Brynhildr
    Main Class
    Warrior Lv 80
    I completely sympathise with you and i only hope things somehow turn around and work out for you :"(. It really sucks when SE pulls a bait and switch and makes promises only to go back on them and screw their own loyal fans over. It's just another example to me of how they would rather care about the numbers or the newer players more than the loyal veterans who have been with them for years. I myself invest a lot of time, care, and gil into housing as well and i would be just as upset as you especially being someone who has a good 1700 or so days subbed as well.

    http://forum.square-enix.com/ffxiv/t...810-30-2013%29

    1:14:22
    Q: Will there be any maintenance fees or other costs for housing, besides the cost of the land and house?
    A: In older MMOs, such as Ultima Online, there was a house maintenance fee you had to pay weekly, but in FFXIV: ARR we decided against this system. Similarly, these older MMOs also had a system where your house would break down if you didn’t log in after a while in order to have you continue your subscription, but this is a thing of the past and we won't have any system like that.

    What i wish i could ask Yoshida myself is......What happened? What happened to all of these promises that have taken a 180 degree turn and turned into lies? There are many other things that went similar to this with proof if you research enough as well. I want to ask you SE and Yoshida? Why did you lie to us? And why has it become a pattern to do this and think if you just keep apologizing later that it resets things or makes it all okay again? Because it doesn't. Your loyal fans are not happy, and with good reason.



    I cannot reply to any further posts as apparently i have reached my "daily limit" or whatever so i will have to throw a last reply in relation to a couple posts down from this one here for now instead and call it a day. I will fix it properly tomorrow if it lets me and put it in it's own post like it should be, If i don't do it now here i will probably forget what i was going to say xD. Anyway here goes:

    Quote Originally Posted by Gemina View Post
    I think Yoshi and the other devs lack foresight and it is replaced by oversight. It seems their focus is on the here and now, and they don't take into account the long term effects, or have trouble doing so in the things they implement into the game. Stating that there would not be an auto demolition system was likely made when they implemented housing back in 2.0 (I'm guessing that is when this statement was made), and did not foresee the issues we've dealt with when it comes to housing afterwards. Because of how it was set up, demand eventually became greater than supply, and they were forced to reverse that decision.

    I am not sure what other promises you are referring to, but no dev team is devoid of mistakes and no mmo is perfect. It's the nature of a genre of gaming that grows as we do. Something like what happened to the OP is a clear oversight from the devs that needs to be addressed and quickly so it doesn't happen to someone else. I believe that it eventually will, and is only a matter of when.
    I agree that mistakes will be made, but if you ask me they and everyone else seems to make this more complicated than it really is and just thinks that it's okay for SE to solve their mistakes at the cost of the players rather than taking responsibility the proper way and finding another way. There are plenty of other solutions to fix these issues that have come to fruition over the years. I never said SE should be perfect and never make a mistake here and there, rather that they are going about fixing things the wrong way and at the cost of us. It was their mistake, why should we pay for it? We support them and if they want to better themselves and show their fans they are better than that, they need to do the right thing and fix things and take responsibility the proper way. There's no excuse out there for them not to Find solutions that don't come at the cost of us. For example SE is not short on money, they have a lot of profit margin, it's just that corporate higher ups don't want to invest any more into staff or anything else. That's just one of many things however. My main point is that we are paying for their mistakes and that is not how a proper business should be run, then again i guess these days no business cares that much about it's customers anymore. (this is all just my opinion of course, however i do feel that there are some good points that i have made). All n all i just believe that if they make promises no matter who or how old those promises there is no excuse to break them. They need to take responsibility and solve their own issues, and solve them the right way. They get payed to do their job just like anyone else. They should do it right. There's no fair reason why they shouldn't
    (7)
    Last edited by Mizunoko; 09-16-2018 at 09:38 AM.

  8. #8
    Player
    Gemina's Avatar
    Join Date
    Mar 2016
    Location
    Dravania
    Posts
    5,778
    Character
    Gemina Lunarian
    World
    Siren
    Main Class
    Scholar Lv 100
    Quote Originally Posted by Mizunoko View Post
    What i wish i could ask Yoshida myself is......What happened? What happened to all of these promises that have taken a 180 degree turn and turned into lies? There are many other things that went similar to this with proof if you research enough as well. I want to ask you SE and Yoshida? Why did you lie to us? And why has it become a pattern to do this and think if you just keep apologizing later that it resets things or makes it all okay again? Because it doesn't. Your loyal fans are not happy, and with good reason.
    I think Yoshi and the other devs lack foresight and it is replaced by oversight. It seems their focus is on the here and now, and they don't take into account the long term effects, or have trouble doing so in the things they implement into the game. Stating that there would not be an auto demolition system was likely made when they implemented housing back in 2.0 (I'm guessing that is when this statement was made), and did not foresee the issues we've dealt with when it comes to housing afterwards. Because of how it was set up, demand eventually became greater than supply, and they were forced to reverse that decision.

    I am not sure what other promises you are referring to, but no dev team is devoid of mistakes and no mmo is perfect. It's the nature of a genre of gaming that grows as we do. Something like what happened to the OP is a clear oversight from the devs that needs to be addressed and quickly so it doesn't happen to someone else. I believe that it eventually will, and is only a matter of when.
    (6)

  9. #9
    Player
    Ariane's Avatar
    Join Date
    Aug 2013
    Posts
    240
    Character
    Ariane Claudel
    World
    Hyperion
    Main Class
    Conjurer Lv 97
    Quote Originally Posted by Mizunoko View Post
    I completely sympathise with you and i only hope things somehow turn around and work out for you :"(. It really sucks when SE pulls a bait and switch and makes promises only to go back on them and screw their own loyal fans over. It's just another example to me of how they would rather care about the numbers or the newer players more than the loyal veterans who have been with them for years. I myself invest a lot of time, care, and gil into housing as well and i would be just as upset as you especially being someone who has a goot 1700 or so days subbed as well.

    http://forum.square-enix.com/ffxiv/t...810-30-2013%29

    1:14:22
    Q: Will there be any maintenance fees or other costs for housing, besides the cost of the land and house?
    A: In older MMOs, such as Ultima Online, there was a house maintenance fee you had to pay weekly, but in FFXIV: ARR we decided against this system. Similarly, these older MMOs also had a system where your house would break down if you didn’t log in after a while in order to have you continue your subscription, but this is a thing of the past and we won't have any system like that.

    What i wish i could ask Yoshida myself is......What happened? What happened to all of these promises that have taken a 180 degree turn and turned into lies? There are many other things that went similar to this with proof if you research enough as well. I want to ask you SE and Yoshida? Why did you lie to us? And why has it become a pattern to do this and think if you just keep apologizing later that it resets things or makes it all okay again? Because it doesn't. Your loyal fans are not happy, and with good reason.
    Housing was originally only for FCs. Personally housing was originally to be stated to be a its own thing and not shared with the FC houses. I'm not sure why they changed their minds on personal housing, but maybe they saw they made too many plots for the FCs to buy. (There was a lot of empty plots when only FC could buy them.) So maybe they thought they could have individuals buy up the empty plots (and they don't have to making something new just for the personal housing). But then the problem there is not enough plots when individuals get in on it, so they end up with a huge shortage. That's when they had to put in the demolition timer.
    (1)

  10. #10
    Player
    Penthea's Avatar
    Join Date
    May 2014
    Location
    Gridania
    Posts
    3,664
    Character
    Nettle Creidne
    World
    Moogle
    Main Class
    Scholar Lv 100
    Quote Originally Posted by Ariane View Post
    Housing was originally only for FCs. Personally housing was originally to be stated to be a its own thing and not shared with the FC houses. I'm not sure why they changed their minds on personal housing, but maybe they saw they made too many plots for the FCs to buy. (There was a lot of empty plots when only FC could buy them.) So maybe they thought they could have individuals buy up the empty plots (and they don't have to making something new just for the personal housing). But then the problem there is not enough plots when individuals get in on it, so they end up with a huge shortage of houses. That's when they had to put in the demolition timer.
    I think what actually happened was back when housing was first introduced getting the sum of money needed to purchase a house was much more difficult than it is now. If you lvl from 1 to 70 and don't spend your gil on much outside of necessities, you probably will have enough gil to buy a cottage by the time you're lvl 70. In 2.0 getting to lvl 50 certainly did not result in you having 1 million gil, never mind several million.

    So SE saw a lot of empty plots and decided to open houses for personal use as well so that the feature would actually get used. But things change as time goes on, and one of those is the amount of gil a player can accumulate from playing through the available msq, as well as other new features such as Aqua Polis, Lost Canals, Palace of The Dead, and so on.

    So presently a far higher percentage of players have the gil to purchase a house compared to 2.0. The poor design of the housing system became clearer as time passed when a large amount of players had the means to interact with it, but were blocked due to limited space.
    (2)
    Last edited by Penthea; 09-16-2018 at 09:16 AM.

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