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  1. #1
    Player
    NDTA's Avatar
    Join Date
    Sep 2015
    Location
    Limsa Lominsa
    Posts
    5
    Character
    Meino Highblood
    World
    Odin
    Main Class
    Gunbreaker Lv 90
    Server: Odin
    Platform: PC
    Error code 9006
    Connection: Wireless
    Other programs: None
    Frequency: Every time i do an instance
    Fixes Attempted: I've tried Resetting my router, reinstalled the game, turning everything but game off and Checked the following Port Ranges to make sure they were open
    (0)
    Last edited by NDTA; 09-13-2018 at 09:18 PM. Reason: Accidentally pressed enter

  2. #2
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the reply NDTA.

    First I'd suggest connecting with an Ethernet cable instead of a wireless connection. This will make the connection to your router more stable. Other than that, there are a few other troubleshooting options you can try:

    The game will use the Internet Explorer web browser to connect to the internet. Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:
    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    - Right-Click on the FFXIV launcher icon and select "Properties"
    - Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
    - Hit "Apply", then "OK" to save the changes.
    - Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

    Make sure your anti-virus/firewall has the appropriate exceptions for Final Fantasy XIV (you can temporarily disable them while you try to connect as well).

    Try a clean boot. Simply open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  3. #3
    Player
    NDTA's Avatar
    Join Date
    Sep 2015
    Location
    Limsa Lominsa
    Posts
    5
    Character
    Meino Highblood
    World
    Odin
    Main Class
    Gunbreaker Lv 90
    Hi,

    after trying all fixes you suggested, it turned out that a Ethernet cable was what i needed.

    Thanks you for the help.
    (0)

  4. #4
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the update NDTA.

    This thread will be moved to the 'Support Center Resolved' subforum as the thread creator has found a resolution to their issue.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)