Housing Refund and Items Missing

[khovel]

I've got a ticket open in the support, but thought i should post this here as well. My FC Housing was demolished 31 days ago, and as of right now, the caretaker shows no signs of having any housing or refund from the demo.

I had a medium FC house when the demo occurred....

[Rymm]

Items should be held for up to 35 days, I'm pretty sure. If you are absolutely certain about the day it was demo'ed it should still be there. You are checking at the caretaker in the correct housing district? And since it's an FC house, you did have all the necessary housing permissions?

[khovel]

Items should be held for up to 35 days, I'm pretty sure. If you are absolutely certain about the day it was demo'ed it should still be there. You are checking at the caretaker in the correct housing district? And since it's an FC house, you did have all the necessary housing permissions?

Yes to all. I've even gone as far as to make sure i'm in the same ward and all. I even went as far as to make sure i was put back as FC lead since i hadn't been on in 2 months just to make sure that wasn't the issue.
I've even checked with my FC mates that nobody has even talked to the caretaker since the demo, and they just started back up the game a couple days ago.

[Canadane]

Was it demolished for inactivity or did you manually throw everything out?
You're still in the same FC?

[khovel]

Was it demolished for inactivity or did you manually throw everything out?
You're still in the same FC?

auto demolished, same FC. And activity shows house demo'd 31 days ago

[Rymm]

Hmm... Maybe since you weren't FC lead when it was demo'ed you can't pick them up? I would try asking other FC members who had/have housing permissions if they can retrieve the items.

[khovel]

Hmm... Maybe since you weren't FC lead when it was demo'ed you can't pick them up? I would try asking other FC members who had/have housing permissions if they can retrieve the items.

checked that too.... nothing.

Just got a reply when i posted this in the support forum. Moderator said 30 days... So what's true? 30 days that they said, or the 35 from the email i got from SE?

[khovel]

In game Caretaker states 35 days also

[Dustytome]

In game Caretaker states 35 days also

And here. Unless I missed a change noted somewhere, it's always been 35 days.

[Rymm]

Well I'm loath to actually mention it, but the only other explanation that readily springs to mind is one of your FC mates with housing permissions is lying to you and scooped up the items and gil when your back was turned. I don't know you or anyone else in your FC though, you could be IRL friends or even relatives, so I'm really in no position to make any accusations. I guess I'm just suggesting that you evaluate how much you trust everyone who had access.

Beyond that, I have no other plausible explanations beyond you got some sort of a bug. You could try filing a bug report here on the forums and contacting a GM in-game.