Move the servers back?

[reiichi]

Didn't they say they couldn't improve their data centre at the old location? I'm sure i read something like that.

They'd basically run out of available space to install new servers, due to space and power constraints. So they would have needed to move datacenters regardless if they wanted to expand. (Now, perhaps they could have just gone down the street or something as opposed to across the country).

But they also switched datacenter vendors when they moved. The current NA datacenter is managed by NTT, which also happens to be a major ISP in Japan. It makes sense that they likely got a good deal to use one of NTT's Datacenters. (Which, there are a couple on the East Coast too iirc, but only a few nodes in the middle of the US, which other ISPs aren't really routing to).

Edit:
Even as someone in California, my evenings have been getting pretty bad. But it's not really the FFXIV itself so much as the other equipment on the way. I'd urge people to grab a tool like Pingplotter (yes, there's a free version) so they can see where the connection dies. A quick look after the stats have built up show it's usually issues with a bunch of the NTT nodes as they're probably getting overloaded, just like the previous Level3 ones did. There's nothing SE can do to mitigate that when it happens since it's not directly happening in the datacenter.

[Neri]

Question for those that wish there are 2 servers, 1 in East, and another in West. Let's say you are playing from east coast, what is going to happen to your friend who is playing from west coast? Now suddenly, you cannot play together anymore?

[Darrcyphfeid]

Question for those that wish there are 2 servers, 1 in East, and another in West. Let's say you are playing from east coast, what is going to happen to your friend who is playing from west coast? Now suddenly, you cannot play together anymore?

Already got separated from EU friends that were on Aether because of the move, both from quitting and transferring.

It's more or less a known quantity at this point what someone's experience would be like on an east coast server vs a west coast server, so as long as they aren't cleaving Aether or Primal in half - and offering free transfers, 'cause what the hell Square - it would most likely be fine.

This is, of course, also assuming some method of having both Aether and Primal accessible from both server locations isn't feasible. Which given the usual gist of interviews of late is a resounding "benderlaugh.gif," but who knows.

[Leviathan1usa]

Moving a datacenter cost lot of money. It don't make sense from a business perspective and rest of us in EU and JP don't want another 24-48 hr maintence cause a miniority of NA players have slightly higher ping now, it's unfortunate but SE can't please everyone. At least until they add more datacenters (not ingame datacentre) in a big continent like NA.

There is more of a minority and just like you when you were experiencing issues when it was moved and you were having issues prior to the move it's the same thing. If it were a higher ping that would be one thing but to be unplayable where I can literally hit something for a heal or whatever it is I am trying to do and it takes 3-5 seconds is unreal. You guys act like it's ok for part of the people to have to battle through it just because yours is ok. It's about everyone playing just not you guys specifically and there are still way too many posts of issue than just a "minority" of people. We could have said that when you guys were having problems but we didn't and it wasn't right for you guys either, so don't go saying oh it's ok now too because it's not us!

[CrystalRainbow]

They need East and West cost to make people on each cost happy. Sorry they can't make everyone happy. I would sooner not have down time again for another move.

[Zephanoa]

It's not so much -where- they are located it is that NTT US is dirt. Their routers are overcrowded and they give two craps about it. /endrant.

[Ryios]

I live on the east coast in WV on a mountain and I've not noticed any issues with the new location, or the old location. My internet is Comcast Blast, I get about 250mbps down and a 30ms ping. My game connection is great 95% of the time. The 5% when it's not is because I'm downloading something, or someone is watching 4k Netflix in my living room.

[silverlunarfox]

I live on the east coast in WV on a mountain and I've not noticed any issues with the new location, or the old location. My internet is Comcast Blast, I get about 250mbps down and a 30ms ping. My game connection is great 95% of the time. The 5% when it's not is because I'm downloading something, or someone is watching 4k Netflix in my living room.

The problem is not everyone is like this. While I have zero issues aside from the occasional random disconnect I have no issues with my route most of the time. But I have friends in other areas of the country some closer and some farther from the servers that encounter a ton of issues. And it all stems from problems with NTT. We all had less issues when it was in the old location. While splitting the servers may a harsh solution, just picking a more central location, and not NTT, would've been better for everyone.

[Freyt]

I wouldn't want to change servers just to get onto an East Coast server. The previous location was, I believe, further away from me than it currently is, but my ping is worse now than before. Would I like the servers to be right next door to me? For sure I would, but that isn't what I'm asking for, at least not specifically. I don't know what I'm asking for, I just want it improved.

[Ryios]

I seem to recall a TON of issues in the old location.

Anyone remember 2.0 Titan HM runs.... So many people lagged so bad they couldn't do the encounter without being knocked off the platform. So 6 geared people with good connections just started selling it. Canada isn't exactly a good location for the servers either.

It's probably just a routing problem, not the location. They just need to work on the route. They could have old legacy equipment at the old location that's still being talked to. Might get better with time.