Move the servers back?

[LauraAdalena]

Here's the thing about moving back, they couldn't upgrade the servers very easily (at least, that's what they said), and it's overall worse for most players such as I who, despite it being a very minimal difference in distance from me, got a nice consistent connection even if it's not faster. The problem with moving them from Cali AT ALL is that there are not that many US cities or states that have as good internet. The problem is that moving from CA would leave them where? The East Coast? Higher up in Washington? The problem is, the best internet is in CA and the east coast. If they moved it to Canada, a lot more people would be screwed over. If they moved it to central US, the internet for them would suffer and connections would be probably worse than they were in Montreal. And then on the east coast they screw over all the players on the west coast. It's a lose-lose situation. Only city I could see them moving them to that would be beneficial is Austin Texas.

As for people complaining it's not an ISP thing but an SE thing, I know someone in Virginia who has amazing internet and next to never disconnects from FFXIV unless his entire internet takes a dump. This is the same with me and I in New Mexico, have a far worse ISP, and yet he has a better connection than I do in terms of lag. If this is NOT an ISP issue, then explain to me how someone in PA and NM have worse connection issues than someone in VA.

Also, I'd like to point out that ISPs are very untrustworthy companies and are notorious for trying to screw the customer over and most notoriously even tried throttling connections of specific apps, and Verizon recently throttled CA firefighters communications while fighting the CA wildfires.

[Darrcyphfeid]

The problem is that moving from CA would leave them where? The East Coast?

https://wow.gamepedia.com/Americas_r..._by_datacenter

There you go, Chicago and Dallas are two locations chosen by the game everyone loves to copy. I'm sure there are several other viable locations used by other games (/MMOs) if you make use of Google.

[Jojoya]

https://wow.gamepedia.com/Americas_r..._by_datacenter

There you go, Chicago and Dallas are two locations chosen by the game everyone loves to copy. I'm sure there are several other viable locations used by other games (/MMOs) if you make use of Google.

WoW hasn't used a data center in Dallas in years. Everything has been in Chicago or Los Angeles since they did the realm connections in 2013/2014 and they had stopped using the Dallas data center a couple of years before that.

My FFXIV connection has been far superior since the move. When the data centers were in Montreal, it would be 600 ms on a good day and frequently went over 1200. Lag was a constant annoyance. Now it's in the 50-60 range consistently. I rarely notice any lag going on and it's usually gone within a few minutes when it does happen.

If the game servers were the issue then everyone would be reporting the same problems. Outside of a few specific occasions, we're not. There's something else causing the issues the East Coast players are reporting.

SE can't please everyone. FFXIV only has 24 servers in NA (compared to WoW having over 100 since people want to use WoW as a comparison). It doesn't make sense for them to split them between data centers in different locations unless the player base expands greatly. With a large number of players from Pacific Rim countries playing on the NA servers, I don't see them moving the data center to the East Coast to please the players that are now experiencing what other players had been experiencing before the move. Someone is going to end up unhappy one way or another.

[Darrcyphfeid]

WoW hasn't used a data center in Dallas in years. Everything has been in Chicago or Los Angeles since they did the realm connections in 2013/2014 and they had stopped using the Dallas data center a couple of years before that.

Chosen =/= currently in use. If Dallas was good enough for WoW before, I should think it's good enough for XIV now. And if not, hey, there's Chicago. Neither one is on a coast.

If the game servers were the issue then everyone would be reporting the same problems. Outside of a few specific occasions, we're not. There's something else causing the issues the East Coast players are reporting.

Level-3 was messing with you before, and now NTT is messing with... everyone, really. But especially Comcast subscribers on the eastern half of the continent from the sounds of it. Got a guy in my friend circle from southern CA whose ping is lower now, but can't play any more reliably than I can because Square wanted to save a few pennies or something. Another guy in Vegas was screwed when the servers were in Montreal and, last I heard, wasn't fairing much better with NTT in Cali. Yet another guy, in Arizona, has had some rough patches the last few nights our group has gotten together; unsure what his situation was like prior to move.

Either way alternating between one side of the country or the other being unable to reliably play your online-only, subscription-based game is pretty damn sad. If that's truly the best Square can manage, they should reconsider this whole online gaming thing.