Thank you for the update Eadric.

Just to clarify, you couldn't log into your character Lauzoril Elgis after you crashed on Prima Vista? So now you can't log into either character without getting that error?

If the issue is linked to that location in-game, you may have a corrupted file somewhere. I know you already reinstalled the game, but make sure to delete the files in the 'My Documents' folder as well (My Documents > My Games > Final Fantasy XIV) as these are not deleted in the reinstallation.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!