Results 1 to 10 of 12

Hybrid View

  1. 09-11-2018 11:58 AM #1
    Eadric
    Player
    Eadric's Avatar
    Join Date
    Aug 2014
    Location
    Arizona
    Posts
    12
    Character
    Eadric Tudoria
    World
    Midgardsormr
    Main Class
    Arcanist Lv 50
    It happens when I enter an instance or a cutscene. If I queue for a dungeon and commence upon transition the game comes up with the error code above. This happens on my one character Eadric Tudoria - I have not played the other. I don't know how to change to directx 9.

    I will make sure Geforce is closed. I play on PC so it happens when I don't have discord in a window. Also I just checked and Geforce Experience is not running. Something else is causing the issue. It happens daily and I have to uninstall the game and reinstall it each time. It will give me about a evening and then start again.
    (0)
    Reply With Quote Reply With Quote
  2. 09-12-2018 09:04 AM #2
    Einmimiria
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the reply Eadric.

    To change the DirectX version, click 'Config' on the Final Fantasy XIV launcher. There you will see and option for DirectX 11. Turn it to 'OFF' and it will change it to DirectX 9 mode when you start the game.

    Were you able to try updating the graphics card drivers?

    You may also want to try a clean boot. Simply open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)
    Reply With Quote Reply With Quote
  3. 09-13-2018 04:19 PM #3
    Eadric
    Player
    Eadric's Avatar
    Join Date
    Aug 2014
    Location
    Arizona
    Posts
    12
    Character
    Eadric Tudoria
    World
    Midgardsormr
    Main Class
    Arcanist Lv 50
    https://ibb.co/e9Qpx9
    (0)
    Reply With Quote Reply With Quote
  4. 09-13-2018 04:20 PM #4
    Eadric
    Player
    Eadric's Avatar
    Join Date
    Aug 2014
    Location
    Arizona
    Posts
    12
    Character
    Eadric Tudoria
    World
    Midgardsormr
    Main Class
    Arcanist Lv 50
    (0)
    Reply With Quote Reply With Quote
  5. 09-13-2018 04:32 PM #5
    Eadric
    Player
    Eadric's Avatar
    Join Date
    Aug 2014
    Location
    Arizona
    Posts
    12
    Character
    Eadric Tudoria
    World
    Midgardsormr
    Main Class
    Arcanist Lv 50
    I can login with my other character Lauzoril Elgis who is in city as opposed to PRIMA VISTA that was trying to load with Eadric Tudoria. Now he is stuck there and I cannot access him whatsoever.
    (0)
    Reply With Quote Reply With Quote
  6. 09-14-2018 02:28 AM #6
    Einmimiria
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the update Eadric.

    Just to clarify, you couldn't log into your character Lauzoril Elgis after you crashed on Prima Vista? So now you can't log into either character without getting that error?

    If the issue is linked to that location in-game, you may have a corrupted file somewhere. I know you already reinstalled the game, but make sure to delete the files in the 'My Documents' folder as well (My Documents > My Games > Final Fantasy XIV) as these are not deleted in the reinstallation.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »