FINAL FANTASY XIV was updated at the time below.

[Date & Time]
Sep. 5, 2018 2:45 a.m. (PDT)
Sep. 5, 2018 9:45 (GMT)
Sep. 5, 2018 10:45 (BST)

[Affected Service]
・FINAL FANTASY XIV

[Update Details]
The following issue was addressed.
- Unable to enter anything in the contact/report text box or view past contact history. (PlayStation®4 version only)