I was supposed to get married with someone today but suddenly a new patch appeared on my console, reverting FFXIV 'Stormblood' to just 'A Ream Reborn', and it was around 26GB. I went to check the information to see the game's current size and it dropped to 11GB, which means the previous updates were all deleted. My friend bought the Gold plan to get married and we were supposed to meet up by the reserved time, but this since the update was so big and my net isn't that fast, we ended up missing it. Sure, you can book another time after the supposed penalty period is over (which wasn't my fault), but my friend has his sub ending a few days later and he wouldn't be buying another anytime soon, so I felt disappointed. We were ready. This however stopped us from doing something we paid extra for, that will not happen cause his sub is ending in the next few days.

So to summarise, a random PS4 update dropped in and suddenly all the data I previously had downloaded, just disappeared. It forced us to miss the wedding we had planned, which is kinda not fair. Now I have to download all the updates and the download inside of the game as well.

If there's any kind of support I can get, that would be appreciated. Will also try to contact support later. I hope this thread is seen before hand though.