why not have a report function if there is nothing being done to these players.

[Paladinleeds]

Yep, simply blacklist him and move on. Given I've had friends who have been permanently banned for their actions building up over time, I can tell you now the report function DOES serve its purpose. A simple name calling, though frustrating (and I've got friends who are sensitive to it who I then cheer up afterwards and be there for, because that's what friends are for), is not a ban-worthy offence. Now, showing off his parses to belittle you should warrant further punishment, and something that should have been considered in the report. And, here's the thing, you rudely telling him to get lost (as in swearing) will most likely have weakened the strength of your report, as Square Enix will have looked into that and saw you weren't perfectly innocent either (two wrongs don't make a right and all that).

Basically, best thing to do is have a rant with friends about it in private, and just let them cheer you up over it.

[OurMom]

the report function DOES serve its purpose.

It really doesn't. Had a guy in my FC spouting off legit racist stuff like "I hate x race" and "x race is just awful they should all die", of course we reported him and almost a week later he's still running around town.

But I get banned from the forums for saying I'm not old bear

[Paladinleeds]

It really doesn't. Had a guy in my FC spouting off legit racist stuff like "I hate x race" and "x race is just awful they should all die", of course we reported him and almost a week later he's still running around town.

But I get banned from the forums for saying I'm not old bear

It really does. I know this because one of my friends kept getting reported and got permanently banned (from the game) for the stuff he was saying (no worse than what that FC person said). It might take time, but it does happen.

[MoroMurasaki]

I mean I know someone who has had a temp ban before for name calling in a similar situation, actually one where I would say the person he called a name was more deserving of retaliation because it was a tank who sat down and refused to continue unless the group passed his votekick on an innocent dps.

I think (just like the forums) GMs don't consistently enforce the rules across all reports which is really the frustrating thing here.

For the OP - sounds like maybe this guy has a problem with your FC (they were sympathetic enough to you to randomly tell you his alts name anyway) so perhaps that contributed to his antagonism towards you. As I said I don't believe this story was 'heal pls' followed by 'shut up idiot im #bestasteu' because that seems like a sorta crazy escalation is all.

[OurMom]

It really does. I know this because one of my friends kept getting reported and got permanently banned (from the game) for the stuff he was saying (no worse than what that FC person said). It might take time, but it does happen.

Well that just sounds silly, not you, but how things are handled if that's the case.

They got multiple reports of that person, told us they could only talk to the person that reported him first, nothing happened. Now if he never goes on his tantrum again then nothing happens? When people have been banned from the forums for way less?