When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 9/3/18 12:05 AM PST
Frequency: All
World name: Gilgamesh
Character name: Lacus Clyne
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Bard elemental lvl 35
Party or solo: Both
In-game time: All
Area and coordinates: Eureka Pagos
Housing: N/A
Steps:
1. Opened over 100 cold warped lockbox
2. Shiver Emote is NOT DROPPING
3. Spent days grinding that many cold warped lockbox Drop rate way to low
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: N/A
- Modem maker/model number: N/A

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: N/A
Laptop Model Number: N/A

Gamepad Manufacturer: N/A
Gamepad Model Name: N/A
Gamepad Part Number: N/A

Browser Information
- Name and version of the browser currently in-use:N/A
- Internet Explorer Version: N/A

------------------------------------------------------

■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number: N/A

Model Number of the PlayStation®Vita You Are Using
- Model Number: N/A

Information About the Peripherals You Are Using
-Type: N/A
-Maker: N/A
-Model Number: N/A