i dont think its clunky, i think its fine the way it is. either that or players who are complaining dont have enough experience using their skill bar ( not to point fingers but maybe those who are getting power leveled ) or they have poor organization of their bar.

oh and im a controller user ( razer onza tournament Edition controller ).

and at first came out of 1.20 it was horrible to be a controller user, but after spending 30 minutes organizing all the skills for every job, it became very easy. ( like putting WS in order next to each other that does combos )