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  1. #1
    Player
    Tira's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Tira Zan'te
    World
    Louisoix
    Main Class
    Miner Lv 70

    The lobby server connection has encountered an error. 2002

    Hello,

    while I was in Rabanastre, I suddenly lost my connection and got this Message:

    Due to a change in your connection settings or the detection of suspicious access to your account, login to your account has been temporarily restricted.
    For more information about the login restriction, please refer to the following page.
    http://support.eu.square-enix.com/j/lbgb


    I followed the link, checked my mails and changed my password. ( I guess, I got the messasge, because I bought something with my square enix account after the concert in Dortmund using my smartphone...)

    Afterwards, I logged in again through the launcher and when I hit "start" I get the "Connecting to data center." followed by "The lobby server connection has encountered an error. 2002".
    I try to get into "Louisoix" on the Chaos Data Center.
    (when I tried the Elemental Data Center, I was able to connect, but since I don't have a character there, this is useless to me)
    Twice (out of about 19 trys), I could see the followup screen where you can normally select your character. This screen does not show anyone though (only the etheral background), until I once again get the "The lobby server connection has encountered an error. 2002".

    I use Windows 10 (PC) in a wired connection.
    I have teamspeak, Spotify and Chrome running perfectly fine.
    So far, I completely closed FFXIV and restarted first my Router and then my Computer.

    Unfortunately, I still get this error.
    (0)

  2. #2
    Player
    Tira's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Tira Zan'te
    World
    Louisoix
    Main Class
    Miner Lv 70
    For those, who have the same problem.
    Waiting about an hour "solved" it. (that is: a bit more then one hour, after the error came to first time until now)
    (although, now my group is of course done with the dungeon -.-)
    (0)

  3. #3
    Moderator Ariellendera's Avatar
    Join Date
    Nov 2017
    Posts
    1,027
    Hello Tira, Thank you for posting on the Final Fantasy XIV Technical Support Forums

    Glad your issue is resolved. I will be moving this to 'closed concerns' If you have any other issues please do not hesitate to create a new thread.

    Thank you for playing Final Fantasy XIV! Hope to see you online.
    (0)