Is the community wrong?

[Jojoya]

I've taken a break from FFXIV to enjoy Warcraft, but I still enjoyed FFXIV when I played, and like to check in with the community from time to time.

I remember reading reports that FFXIV's sub numbers are the highest they've ever been, and that the game is massively successful. Yet when I try to see how everyone is doing--it's all complaints about Eureka or the companion app, or something else.

I guess I'm confused as to why the sub numbers would be at an all time high if people were actively unhappy with the state of the game and its direction.

Look at the forums for any MMO. You see the same complaints going on in all of them. People are far more likely to talk about what they dislike in a game than about what they're enjoying.

Don't pay too much attention to the atmosphere of doom and gloom created by forum posts. Play the game and decide for yourself.