Patch Times

[TaleraRistain]

It lets SE handle the patch during their normal working hours in Japan.

That's a weak argument. I'm a software engineer. We monitor usage on our system and will adjust our maintenance periods to affect the least number of users possible. If we need to have people available in off-hours, well, that's the job.

That's not as easy on an international game with users across the world, but they don't even try to modify their schedules to rotate the effect. This may be slightly earlier, but the pattern is kept in mostly the same place. Why don't these ever happen during the day in North American time, for instance? Yes, that will hit prime time someplace else, but this system is affecting the same segment of users every time.

[Valkyrie_Lenneth]

That's a weak argument. I'm a software engineer. We monitor usage on our system and will adjust our maintenance periods to affect the least number of users possible. If we need to have people available in off-hours, well, that's the job.

That's not as easy on an international game with users across the world, but they don't even try to modify their schedules to rotate the effect. This may be slightly earlier, but the pattern is kept in mostly the same place. Why don't these ever happen during the day in North American time, for instance? Yes, that will hit prime time someplace else, but this system is affecting the same segment of users every time.

Because middle of the NA day is EU primetime. Current maint times effect the least amount of people.

And i say this as someone who is being heavily effected by tomorrows maintenance time.

[Rita1989]

Because middle of the NA day is EU primetime. Current maint times effect the least amount of people.

And i say this as someone who is being heavily effected by tomorrows maintenance time.

Exactly the normal 1am EST main time is the best possible time it hits late PST, very late EST, early-late morning in the EU and daytime in Japan there really is no better time.

[Claviusnex]

That's a weak argument. I'm a software engineer. We monitor usage on our system and will adjust our maintenance periods to affect the least number of users possible. If we need to have people available in off-hours, well, that's the job.

That's not as easy on an international game with users across the world, but they don't even try to modify their schedules to rotate the effect. This may be slightly earlier, but the pattern is kept in mostly the same place. Why don't these ever happen during the day in North American time, for instance? Yes, that will hit prime time someplace else, but this system is affecting the same segment of users every time.

I'm a retired software engineer. That designation and compsci degrees hadn't even been invented when I started in OS development. I'm not trying to make an argument just a statement of fact that SE schedules maintenance for their convenience not the NA/EU players. For some reason they have scheduled this maintenance earlier in their day than others. Why? I couldn't tell you but I think SE is doing this to allow plenty of time during their normal working hours to get the update completed. To be honest SE reminds me of a college I had as an account very early in my career. If I needed the system or I/O device for some reason or another it wasn't a problem as long as it only impacted students and not their business processes. Their attitude was students were the bottom rung of the ladder and could wait. I think SE has a similar mindset. Thankfully I didn't have to answer the poor kid halfway through processing his card deck so he could turn in his classwork the next day. That was the operator's job.