Patch Times

[TaleraRistain]

The patch times are getting earlier and earlier. Tomorrow is 6pm PST and lasts until 10pm PST. This encompasses the entirety of PST prime time, and cuts into the prime time in every other North American time zone.

This game has players across the world. Why isn't there some variety worked into the patch times so there's a rotation of who will be affected?

[Krojack]

I'm starting to come to the conclusion they just don't care much anymore. Look at the lack of care they put into the companion app and lack of features put into Pagos. My faith in the game and the company is starting to fall.

[Rita1989]

The patch times are getting earlier and earlier. Tomorrow is 6pm PST and lasts until 10pm PST. This encompasses the entirety of PST prime time, and cuts into the prime time in every other North American time zone.

This game has players across the world. Why isn't there some variety worked into the patch times so there's a rotation of who will be affected?

Patch times almost always start around 1-2am EST its very weird for it to different.

They probably are doing it earlier this week to not have it at the same time to inconvenience the same people as the last couple of weeks.

[pacifist0rz]

No matter when they time the patches, someone is going to be troubled by it. For me personally, I game from game 10pm pst - 1am pst. I love the new patch time because for the first time in several weeks, I don't lose an entire day of playing on patch day.

[Claviusnex]

It lets SE handle the patch during their normal working hours in Japan.

[TaleraRistain]

It lets SE handle the patch during their normal working hours in Japan.

That's a weak argument. I'm a software engineer. We monitor usage on our system and will adjust our maintenance periods to affect the least number of users possible. If we need to have people available in off-hours, well, that's the job.

That's not as easy on an international game with users across the world, but they don't even try to modify their schedules to rotate the effect. This may be slightly earlier, but the pattern is kept in mostly the same place. Why don't these ever happen during the day in North American time, for instance? Yes, that will hit prime time someplace else, but this system is affecting the same segment of users every time.

[Valkyrie_Lenneth]

That's a weak argument. I'm a software engineer. We monitor usage on our system and will adjust our maintenance periods to affect the least number of users possible. If we need to have people available in off-hours, well, that's the job.

That's not as easy on an international game with users across the world, but they don't even try to modify their schedules to rotate the effect. This may be slightly earlier, but the pattern is kept in mostly the same place. Why don't these ever happen during the day in North American time, for instance? Yes, that will hit prime time someplace else, but this system is affecting the same segment of users every time.

Because middle of the NA day is EU primetime. Current maint times effect the least amount of people.

And i say this as someone who is being heavily effected by tomorrows maintenance time.

[Rita1989]

Because middle of the NA day is EU primetime. Current maint times effect the least amount of people.

And i say this as someone who is being heavily effected by tomorrows maintenance time.

Exactly the normal 1am EST main time is the best possible time it hits late PST, very late EST, early-late morning in the EU and daytime in Japan there really is no better time.

[Claviusnex]

That's a weak argument. I'm a software engineer. We monitor usage on our system and will adjust our maintenance periods to affect the least number of users possible. If we need to have people available in off-hours, well, that's the job.

That's not as easy on an international game with users across the world, but they don't even try to modify their schedules to rotate the effect. This may be slightly earlier, but the pattern is kept in mostly the same place. Why don't these ever happen during the day in North American time, for instance? Yes, that will hit prime time someplace else, but this system is affecting the same segment of users every time.

I'm a retired software engineer. That designation and compsci degrees hadn't even been invented when I started in OS development. I'm not trying to make an argument just a statement of fact that SE schedules maintenance for their convenience not the NA/EU players. For some reason they have scheduled this maintenance earlier in their day than others. Why? I couldn't tell you but I think SE is doing this to allow plenty of time during their normal working hours to get the update completed. To be honest SE reminds me of a college I had as an account very early in my career. If I needed the system or I/O device for some reason or another it wasn't a problem as long as it only impacted students and not their business processes. Their attitude was students were the bottom rung of the ladder and could wait. I think SE has a similar mindset. Thankfully I didn't have to answer the poor kid halfway through processing his card deck so he could turn in his classwork the next day. That was the operator's job.

[Dualgunner]

I'm losing an entire day of progging Ultima, it hurts my soul ;;

But ftmp I'm really just curious about the change. If the usual was a rotating timeslot it'd be one thing, working to accommodate people each time. But they sort of rooted in 1a-4a in almost every other maint. So somethings got them doing it earlier this time and it's got my imagination abuzz.