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  1. 08-17-2018 02:40 AM #1
    Elvishuy
    Player
    Elvishuy's Avatar
    Join Date
    Mar 2018
    Posts
    24
    Character
    Xaviel Godofgalaxy
    World
    Tonberry
    Main Class
    Thaumaturge Lv 70

    Failure of purchase

    Last week..i’d already purchased two of tale of adventures and then i only received 1 tale..the rest one i didnt receive and waited for couple of hours..i sent 3 emais to the support center but they didnt reply for me..plz solve it..the tale of adventure - astrologian i mean i didnt receive..tks !
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  2. 08-17-2018 03:14 AM #2
    Einmimiria
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    If you have not received an item you have purchased, please contact a GM in-game. To contact a Game Master simply type “/supportdesk” in-game to bring up the support menu.

    This thread will be moved to the 'Separate Support Required’ subforum as contact with the Game Masters is necessary to resolve the issue.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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