PSA/ALERT: Houses are getting demolished when they shouldn't. SE needs to see this!

[Cylla]

We need screenshots and chat logs from support. Hearsay from reddit unfortunately is not going to be enough.

If the bug was this big, it should have blown up by now, and yet, there's so few people reporting issues.

I haven't seen any talk of this on Mateus, either in shout or in Novice Network. I would have expected some mention of it.

That the point of this thread?
Looking for people to post screen shots of these "bugs" that are happening. I haven't seen talk on my server either, doesn't mean it not happening, ya know?
It seems very random and wide spread and it only effecting a handful of people who supposedly say they lost their house after being in it a day-2 weeks ago. It may be small now, doesn't mean it won't get bigger if left unchecked.
I would think you'd know that if you worked on servers. Not taking a shot at you, just saying it common knowledge for anything. Leave a problem unchecked, it get worse over time.

This is either a bug or a lot of people trolling to stir up the rest of the community. I for one, would like some peace of mind in it.

[Valkyrie_Lenneth]

That the point of this thread?
Looking for people to post screen shots of these "bugs" that are happening. I haven't seen talk on my server either, doesn't mean it not happening, ya know?
It seems very random and wide spread and it only effecting a handful of people who supposedly say they lost their house after being in it a day-2 weeks ago. It may be small now, doesn't mean it won't get bigger if left unchecked.
I would think you'd know that if you worked on servers. Not taking a shot at you, just saying it common knowledge for anything. Leave a problem unchecked, it get worse over time.

This is either a bug or a lot of people trolling to stir up the rest of the community. I for one, would like some peace of mind in it.

Thats just it tho, when working on servers, you need to see the error to be able to fix it. I've gone to many customer site in the past, where they say there's an error, but its not replicatable, and you swap the part that is thought to be the problem, and then 3 weeks later it shows up again.

You need to have solid evidence of what is wrong, aka screenshots of the error, logs from the system. We don't have that right now.

I hope people do provide those, because if it is an actual bug, we need proof so it gets fixed.

[Cylla]

Thats just it tho, when working on servers, you need to see the error to be able to fix it. I've gone to many customer site in the past, where they say there's an error, but its not replicatable, and you swap the part that is thought to be the problem, and then 3 weeks later it shows up again.

You need to have solid evidence of what is wrong, aka screenshots of the error, logs from the system. We don't have that right now.

I hope people do provide those, because if it is an actual bug, we need proof so it gets fixed.

And I get that. Without proof, there no way of telling if it bug or just someone stirring the pot. That what we are looking for here, proof. Thing is, there should be a database on these servers. If my memory correct, I ran a PR server back a long time ago for Ragnarok online. That database held information on each account and character created. Items they picked up, items they had, etc. Can't tell me that SE can't go back and see that a person was in there house a day before it got demo. Again, this is just going off a very old MMO but I do believe even in present day gaming, there a database holding information up to a xxx point in time.

I don't know.

Either way, all I want is some clear mind that I'm not going to log on tomorrow and find one of two houses missing or both.

[Sarevok_Thordin]

My neighbour returned to their house gone too, said they never went away for that long. Had at least 2 weeks before auto-demolish.

[Luxyn]

snip

Please direct them to this thread, and please tell them to file a bug report.

[Elamys]

Please direct them to this thread, and please tell them to file a bug report.

The player who posted that on reddit has been banned from the official forums, incidentally highlighting another enormous problem with their moderation of this place. I like how the response tells him to post on the forums despite his ban, making it very clear that the response was copy and paste work.

[Luxyn]

Going to say again, please keep the thread civil people. Just drop it, it will be more productive to the thread.

[Luna-M]

Looks like all my houses is still around and no timer ticking. Can't say i see more open plots in my ward either and all friends seem be safe as well /phew

[Elamys]

There's one screenshot on Reddit of a response from a GM, but it's extremely generalized and makes it sound as if the person who entered was a tenant, not an owner. However, the person who posted talks like they're the owner and I feel like they'd know whether or not that was the case.



https://www.reddit.com/r/ffxiv/comme...eason/e45xoiw/

That's the comment thread with SE_Kahuna.

[Luxyn]

snip

I know this person actually. They specified in the email to the GM that they had been in it within the previous 45 days so that it should not have been demolished, that they know they won't be getting the plot back or any reimbursement - they simply requested for confirmation on this being a bug or not. Unfortunately, they got a general response like that which didn't answer their question. If possible, someone get in conversation with a GM via /tells, because I think that will prove far more fruitful.