What's wrong with the game is that it hasn't changed since release. It's the same recycled content each expansion. Some people criticized WoW for the changes it has made over the years, but it's definitely helped keep the game feeling fresh.

FFXIV has added a few new things here and there, but have done nothing to shake up the formula in so long that the game feels like it's spinning it's wheels. I love FFXIV, but I can't deny its become stagnant.