There's a big difference between "asking for free stuff" and "asking that content not be crap." They continually delay Eureka, content they advertised as casual and possible to solo, and it's released as something entirely different. People have a right to be upset and to complain about SE's actions in this, especially when people continually tell the company their problems only to be ignored. The most we got was a half-hearted wishy-washy response in the hotfix that they may or may not do something in the coming weeks. Their response to people's continued frustration is to once again ignore the complaints, which is another reason why people are irritated.