The Devs who are not actual players and never play the game enough to understand how a gamer feels/thinks/wants.
They don't have time to play enough with their product if at all to actually test it properly.
They think as coders and not as gamers so many things are good on paper but they suck in reality.
That being said can't see how they sould implement an actual PTS without having massive leaks about the story and dungeons/features way before release.
This is why they will never do a PTS.



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