This is what you're most likely going to receive from them. Regarding the ban appeal. The moderation here is really not good, to put it nicely.

Greetings,

We escalated the Account Action Review Request to the appropriate team to review the account in detail. After a thorough investigation they found the action to be appropriate. Since the account was found violating our terms of service we are not able to assist with reversing the account action. We apologize for the inconvenience but we will be closing this ticket now as we are not able to help further.

Thank you,
SQUARE ENIX Support Center
The mail didn't state that I shouldn't share this info, so don't even go there, mods. -.-


PS: /r/s*postXIV is a better sub than /r/ffxiv honestly. Great community btw.