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  1. 07-31-2018 03:34 AM #2
    Einmimiria
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    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Unfortunately, I can't assist with the account restrictions. You will need to contact the Support Center regarding those (However, putting a security token on the account will prevent login restrictions). As for the disconnections, I'd like to get some more information regarding those:

    - Platform (PC, PS4, Mac)
    - Type of connection (wired or wireless)
    - Other programs running while the game is playing (if any)
    - Frequency at which error occurs
    - Everything you have tried to resolve the issue

    Do the login restrictions and the disconnections coincide with each other? Did they start at the same time?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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    Last edited by Einmimiria; 07-31-2018 at 03:40 AM.
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