Error code ?????

[MrSigy]

This new error code I have recently begun to see this has happend twice in 2 days so far after the new patch but I don't think there's any correlation between them.

The first one was in eureka pagos with the same error codes.
The second one was in The Aery on an alt character.

The following image contains the error codes:


My last crash was from 23/7 here I was told to reinstall the game so one month after the reinstall I'm having problems again.
Please don't tell me to reinstall the game again.


System info:

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument	C:\Users\Sigma\Documents
FINAL FANTASY XIV - A Realm Reborn	C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn	Language 1		Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS	Windows 10 Pro 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU	AMD Ryzen 7 1800X Eight-Core Processor          (16 CPUs), ~3.8GHz
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SYSTEM_BIOS	4011
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SYSTEM_DIRECTX_VERSION	DirectX 12
SYSTEM_GRAPHICS	Radeon RX 560 Series
SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP	AMD Radeon Graphics Processor (0x67FF)
SYSTEM_GRAPHICS_MAKER	Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM	4041.063 MB
SYSTEM_GRAPHICS_SHARED_VRAM	16349.867 MB
SYSTEM_GRAPHICS_DAC	Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE	1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\c0328911.inf_amd64_a81756cbffedb936\B328940\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0328911.inf_amd64_a81756cbffedb936\B328940\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0328911.inf_amd64_a81756cbffedb936\B328940\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0328911.inf_amd64_a81756cbffedb936\B328940\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION	24.20.11016.0004
SYSTEM_GRAPHICS_DRIVER_DATE	5/16/2018 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
SYSTEM_GRAPHICS	Radeon RX 560 Series
SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP	AMD Radeon Graphics Processor (0x67FF)
SYSTEM_GRAPHICS_MAKER	Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM	4041.063 MB
SYSTEM_GRAPHICS_SHARED_VRAM	16349.867 MB
SYSTEM_GRAPHICS_DAC	Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE	1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\c0328911.inf_amd64_a81756cbffedb936\B328940\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0328911.inf_amd64_a81756cbffedb936\B328940\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0328911.inf_amd64_a81756cbffedb936\B328940\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0328911.inf_amd64_a81756cbffedb936\B328940\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION	24.20.11016.0004
SYSTEM_GRAPHICS_DRIVER_DATE	5/16/2018 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
SYSTEM_SOUND	Speakers (3- Logitech G430 Gaming Headset)
SYSTEM_SOUND_DEVICE_ID	{5C40C596-B19B-4FCE-9B11-FEA9AE6A7827}
SYSTEM_SOUND_DEVICE_NAME	USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION	6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	4/11/2018 00:00:00
SYSTEM_SOUND	Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID	{55D012E1-F67A-49EB-9984-35188F6E6525}
SYSTEM_SOUND_DEVICE_NAME	RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION	6.00.0001.8158
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	5/16/2017 00:00:00
SYSTEM_SOUND	3 - AG271QG4 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID	{6E84302B-CC3B-44BC-877A-23A576F7ACAC}
SYSTEM_SOUND_DEVICE_NAME	AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION	10.00.0001.0006
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	11/16/2017 00:00:00
SYSTEM_SOUND	4 - 2460G5 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID	{9341AC70-82E9-4EDE-84A2-8D1E2FB26D54}
SYSTEM_SOUND_DEVICE_NAME	AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION	10.00.0001.0006
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	11/16/2017 00:00:00
SYSTEM_INPUT	{6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME	Mouse
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 3  SYSTEM_GAMEPAD_BUTTON 8  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME	Keyboard
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 128  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{BB878B90-2E1A-11E8-8001444553540000}
SYSTEM_INPUT_NAME	Gaming Keyboard G105
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 7  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{9AC64BE0-2E23-11E8-8001444553540000}
SYSTEM_INPUT_NAME	Logitech G430 Gaming Headset
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{BB878B90-2E1A-11E8-8002444553540000}
SYSTEM_INPUT_NAME	Gaming Mouse G600
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Mini Parse
FFXIVLauncher
Crash 23/7 - Google Chrome
#static-chat - Discord
Settings
Settings


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Advanced Combat Tracker (remove only)
FF Logs Uploader
Google Chrome
HandBrake 1.1.1
NirSoft BlueScreenView
Total War - SHOGUN 2
Microsoft .NET Framework 4.7.2 Developer Pack
Windows Driver Kit ARM Additions
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
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Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
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3DMark
Windows Driver Kit Binaries
Samsung Magician
Windows Driver Framework Headers and Libs
FINAL FANTASY XIV - A Realm Reborn
Windows Driver Kit - Windows 10.0.17134.1
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24123
Windows 8 WDK Headers and Libs
Windows Driver Kit Headers and Libs
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24212
SDK Debuggers ARM
SDK ARM Redistributables
Corsair LINK 4
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24212
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Microsoft .NET Framework 4.7.2 SDK
Google Update Helper
Windows Driver Framework ARM Headers and Libs
FF Logs Uploader
Futuremark SystemInfo
AMD Settings
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
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Windows Debugging WDK Integration
Windows Driver Kit ARM Headers and Libs
Microsoft .NET Core SDK - 2.1.105 (x64)
Windows Driver Kit
Microsoft .NET Framework 4.7.2 Targeting Pack (ENU)
Windows Driver Kit Root Dev15 Content
WLPC Content
Samsung NVM Express Driver
AMD Settings
Windows SDK ARM Headers Libs Metadata
Kits Configuration Installer
Adobe AIR
Corsair LINK 4
Asmedia USB Host Controller Driver
Windows 7 WDK Headers and Libs
WLPC Versioned Content
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Windscribe
SDK ARM Additions
Vuze
Windows Driver Package - Corsair Components, Inc. (SIUSBXP) USB  (07/14/2017 3.3)
AMD Software
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Logitech Gaming Software 8.96
Microsoft Office 365 ProPlus - nl-nl
VLC media player
Vulkan Run Time Libraries 1.1.70.0
Vulkan Run Time Libraries 1.1.70.0
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Vulkan Run Time Libraries 1.1.70.0
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AMD Settings
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AMD Problem Report Wizard
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Microsoft .NET Core SDK - 2.1.105 (x64)
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Advanced Combat Tracker\Advanced Combat Tracker.exe	00000EFC
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe	000024D0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe	000014E0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe	00002A7C
C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe	00002C18
C:\Program Files\AMD\CNext\CNext\amddvr.exe	000029DC
C:\Program Files\AMD\CNext\CNext\amdow.exe	00001764
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe	00001454
C:\Program Files\Windows Defender\MSASCuiL.exe	00000500
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18061.17410.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe	00002B18
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.18071.11811.0_x64__8wekyb3d8bbwe\Video.UI.exe	000028CC
C:\Users\Sigma\AppData\Local\Discord\app-0.0.301\Discord.exe	000010A0
C:\WINDOWS\Explorer.EXE	00000B50
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe	00001370
C:\WINDOWS\system32\ApplicationFrameHost.exe	00001E9C
C:\WINDOWS\system32\DllHost.exe	00002998
C:\WINDOWS\system32\SearchFilterHost.exe	00001898
C:\WINDOWS\system32\ctfmon.exe	00002448
C:\Windows\ImmersiveControlPanel\SystemSettings.exe	00000C08
C:\Windows\System32\RuntimeBroker.exe	00000B70
C:\Windows\System32\smartscreen.exe	00000414
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe	0000213C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe	0000236C
c:\windows\system32\sihost.exe	00002F84
c:\windows\system32\svchost.exe	00002808
c:\windows\system32\taskhostw.exe	00000C18

[Ariellendera]

Hello MrSigy, Thank you for posting on the Final Fantasy XIV Technical Support Forums

Can you elaborate on the kind of issue you are having?

Please provide:

- Platform (PC, PS4, Mac)

- Type of connection (wired or wireless)

- Other programs running while the game is playing (if any)

- Everything you have tried to resolve the issue

- Error codes


Thank you for playing Final Fantasy XIV! Hope to see you online.

[MrSigy]

crashes with those error codes,
Audio that disappears while doing something ingame a restart of the game fixes it.

Platform is in the code but for you:
- PC
- Wired
- Google Chrome, Discord, and a few other randoms (no overlays are running)
- I'm not reinstalling the game every month to fix the issues it's not my PC that's the problem I don't have any other problems with it and it's a OEM build from scratch.
- Eror codes are in the image I posted. same codes appear everytime.

[Einmimiria]

Thank you for the update MrSigy.

Unfortunately, there isn't an image in your first post so I cannot see the error message. Can you post the full error message?

How often does this crash happen? Do you notice any pattern to it? Does the same error occur while using DirectX 9 mode?

Make sure that no unnecessary programs are running in the background while playing the game.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!