Consistent 90002 and access restriction!

[Sylvastreak]

I have been getting 90002 errors randomly for the past week or two along with emails from yourselves requesting that I change my password as my account access has been restricted due to unauthorised access - which is usually when I log in to your store website to check on the status of my Spriggan plush order! Please sort this out as I have had to change password five times over this period of time and it's getting ridiculous - I was 90k2'ed five times in the space of an hour two nights ago but everything else internet based is absolutely fine, my firewalls allow FFXIV through and nothing should be blocking it.