Satisfaction survey from SE, why?

[Kurando]

Well they aren't going to send a Satisfaction Survey for every single report a player makes, otherwise it just turns in to unnecessary spam. I mean if you feel the survey is a mistake you can just ignore it, but I would give it some time to fill out.

[Crystal_Raven]

Well they aren't going to send a Satisfaction Survey for every single report a player makes, otherwise it just turns in to unnecessary spam. I mean if you feel the survey is a mistake you can just ignore it, but I would give it some time to fill out.

I can't fill out any of the fields because it's asking for my experience with the agent, the explanation and so on. The problem is there NEVER was any interaction with me and any agent.

I get the feeling some donkey called claiming to be, gave them my email and tried to get access to my account, I still have my account so obviously it didn't go over too well, and they sent me the survey anyway.

[Vstarstruck]

I can't fill out any of the fields because it's asking for my experience with the agent, the explanation and so on. The problem is there NEVER was any interaction with me and any agent.

I get the feeling some donkey called claiming to be, gave them my email and tried to get access to my account, I still have my account so obviously it didn't go over too well, and they sent me the survey anyway.

WTF?
You sometimes get these when you talk to a GM, there is nothing suspicious
agent= GM, come on now.
Plus it takes you to SE's official website??? wth is the issue?

It didn't happen in the first place. You're getting yourself worked up over a standard customer service survey sent in response to your contacting the GM.

Here are the surveys I've received. Notice how all of them correspond to a GM ticket. They all say "agent" in them as well. It's just the generic term they use for any of their customer support staff.

this.

[AngelCheese77]

WTF?
You sometimes get these when you talk to a GM, there is nothing suspicious
agent= GM, come on now.
Plus it takes you to SE's official website??? wth is the issue?


this.

I thought you left the game a long time ago .....

Anyway, what's with the nasty response to a genuine question? I would be concerned if I got such a survey and never contacted SE CSR team. Instead of being rude, how about not responding at all?

To the OP;

I get occasional surveys as well when I report player names or bots or whatever. I just ignore them/delete them. It's fine if you do so.