Quote Originally Posted by BillyKaplan View Post
Reporting someone in-game is a form of customer service. If it happened recently, they're asking about that.
That just makes me even more confused and suspicious. This isn't the first time I report someone. I've done it dozens of times since I started playing, this is the only time I've received a survey for a report out of at least 20 or more. This makes no sense. Also the survey is regarding speaking with an "agent" and the service provided. In call centers the employees are generally referred to as Agents.

The entire survey is regarding a phone call conversation.