So it first started when i connected my Dualshock 4 via Bluetooth and it worked,all of the buttons worked but only L2 didn't worked,so then i changed back to my Xbox One controller and before it worked just fine,had no problems and now it's also not working with the L2 button. But yet in the game settings in the gamepad button assign,the L2 is assigned to highlight left hotbar which is what i wanted but is not responding at all.

All other games works just fine with L2 button,it's only FF XIV that doesn't work. I've tried reinstalling the game and reseted both system and character config options back to default and it didn't solve the problem.

i don't know what to do anymore. The only thing i can think of is that this is a possible bug in the game