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  1. #1
    Player
    PaalHenrik's Avatar
    Join Date
    Nov 2013
    Location
    Gridania
    Posts
    233
    Character
    Sophisticated Beggar
    World
    Sagittarius
    Main Class
    Lancer Lv 80

    Can't transfer worlds

    I'm trying to transfer an account from one server to another. I can't get past the payment option because I get an error when entering my credit card. So I tried to buy something from the mogstation, same thing, so I changed my sub to standard but it won't take the payment either. Is there an issue with the payment taking company?

    Errors 401 and then 406

    Confirmed with my bank that my cards are NOT blocked.
    (0)
    Last edited by PaalHenrik; 07-28-2018 at 06:59 PM.

  2. #2
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Unfortunately, we cannot assist with payment issues on the Technical Support forums. For assistance, please contact the Square Enix Support Center. The Support Center can be contacted via phone, chat or email support through the Square Enix Support Center website. Please use this link to direct you to the Final Fantasy XIV support website:
    https://support.eu.square-enix.com/m...p?id=5383&la=2

    This thread will be moved to the 'Separate Support Required’ subforum as contact with the Square Enix Support Center is necessary to resolve the issue.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)
    Last edited by Einmimiria; 07-31-2018 at 02:26 AM.