About the World Merge and Character Transfers (02/09/2012)

[Elexia]

I don't really understand why this is an US vs EU thing. I'm EU but you think I'm US just because I write English or something?

Both speak English and in terms of gaming you'll more see NA/JP/KR/CN. Be realistic, how likely are you to tell someone is from EU rather than NA if they speak English?

[Tupsi]

I don't really understand why this is an US vs EU thing. I'm EU but you think I'm US just because I write English or something?

Hence why I sided with the this actually being far for ALL not just NA. Donno if that was clear--I failed to use italics in certain parts to show my sarcasm... Since I--as you can see from count--do not reply most of the time to what I read on the forums. But this was just lols and I just had to make an account to reply to this. xD

[Zoltan]

I would like to offer some insight into why we decided not to display the World names.

The operations and development teams held many internal discussions regarding how the Worlds were going to be merged. We discussed displaying the World names and allowing players to choose their destination and we also considered having some Worlds dissolved and merged into other existing worlds.

We did consider deciding on the World names beforehand, but the problem is that players often choose which World to go to based on its name (to be more specific, currently both Selbina and Gysahl are highly populated due to the popularity of the World names).

Therefore, when merging 18 servers into 10, you can imagine that there will be a rush to choose the Worlds that have popular names. These would fill up quickly and we would have to stop letting people in, and then it would end up being something of a lottery. Taking into consideration the time difference and what day etc, it was really hard to decide, but as we are making playing together as a community a priority, we have decided to hold back the World names and let people choose this way.

We are aware that some players may be frustrated at this, and we apologize for that but please try to understand our reasoning. We haven’t decided which World will get what name yet. For, things like drawing lots and other methods, we want to think about this separately.

The logical flaw in this is that servers "would fill up quickly". It begs the question of what the actual limit of the number of players per server actually is. Are they migrating to the "new" servers at the same time or just combining servers?

If Square Enix chose to merge less populated servers with more populated servers before allowing transfers, there wouldn't be a problem.

Was any thought given to indicating which servers were preferred servers for distinct timezones?

Forcing everyone to lose their friends / social lists and migrating those who miss the transfer window is even worse.

Do they really expect us to believe that named servers actually influence the choice people make when they pick a server and that server fills up because of the name? When I moved from FFXI to FFXIV, most of my linkshell chose Lindblum, but that server was full, so I picked a different server. I would not have chosen to move to a server named "Fairy", but did other servers really fill up because of their server name or out of chance that some linkshells picked that server to transfer to?

Maybe they need to listen to their customers more.

[Elexia]

Maybe they need to listen to their customers more.

FFXIV 2011 - 2012 and impending FFXIV 2.0

They can't listen any more than that.

[Tupsi]

Do they really expect us to believe that named servers actually influence the choice people make when they pick a server and that server fills up because of the name?

You don't expect us to believe something that for the most part is true? o.O I donno what MMOs you've been playing, but yes, people DO pick servers due to their name. Just like people pick characters due to their appearances. If you're a new player--but read up on the game--chances are you'll see who's actively playing and what's happening in said servers. Therefore, people who have heard of that server are more likely to join said server causing overcrowding. Due to the "Hey all the veterans/cool comic makers/artist/w.e the X is reason are on INSERTSERVERNAME...I'ma go to that one!" Idea...

[HiirNoivl]

Nyeh...




It'll be fine.

[Bayohne]

Hello everyone.

I appreciate your patience as we worked to get Yoshida's post translated. Please take a look.

Hello! This is Producer/Director Yoshida.

Thank you for the large amount of feedback in regards to the world merge.

I’ve been reading through each of your posts (as well as Twitter) and I’m sorry my post is really late. A world merge at this current point in time, as well as being something of great magnitude for all of you players, it is at the same time something of great magnitude on the development and operations side.
I would like to follow up on the released specifications for the world merge.

Intent of the World Merge

I believe that MMORPGs are made up of large connections between the entire game community and the communities within each world. For MMORPGs, there are a lot of instances where you form parties and play, so because of this the community requires the proper number of players to be able to accomplish this. As we head toward 2.0, we began billing and we had a pretty good grasp on the number of people that would play the game. We predicted that conditions would arise on worlds where it would be difficult to establish a community, which is why we proceeded with the preparations for a world merge.

Of all of the comments that were against this world merge, the one comment seen most often was “don’t destroy the community!” However, just the same as all of you, the development and operations team and I consider “community” to be the highest priority. This is how we engaged in a discussion about the world merge specifications.
With that said, first let me say that our underlying feelings are in the same place.
Especially with this merge, we felt very strongly to make it so everyone from the EU region can play together in the same time zone.
(By the way, there seems to have been some conjectures about financial aspects and what not; however, we had already been operating with 18 worlds, meaning that the game server hardware and database servers we already purchased. By stopping 8 worlds, there is a near zero affect and there is not a single motive having to do with cost, so please don’t think this is the case.)

Reasoning for the Announcement of the Specifications

A large reason why we announced the specifications early was to be able to see your feedback once we released the development and operation team’s specifications. World merges are an extremely delicate topic and we need to flesh out the specific details of the specifications, so we decided it wasn’t suitable for a survey and put a stop to the idea. (It would be near impossible to gather the appropriate responses by offering a survey with methods like: A, A1, A2, B, B1, B2)

Due to this, we released the specifications early to give ourselves time to make adjustments based on feedback. I am very sorry that I was so late to follow up on this as I crashed from a high fever until this evening.

There have been comments from Foxclon, but even internally there have been heated debates about the world merge between the development, operations, and QA teams. I will be honest in saying that up until the last minute there was no plan that everyone agreed on. (The reason for this being that every plan had its own set of pros and cons)

The 4 plans that stayed prominent throughout the discussions are the 4 listed below.
(A=World with high population of players, B=World with low population of players, C=New World, X=Different World)

①A + B⇒A World to merge with B World
②A + B - X ⇒A World to merge with B World, except people that would like to move are able to choose a different World
③A + B - C ⇒A World to merge with B World, except people that would like to move are able to choose to go to C World
④Prepare 10 Worlds, set a limit, and give everyone the power to move their characters to a World of their choice.

There were many others as well but I eliminated them.
Of these, after thinking very carefully, we decided to prepare an announcement for ④.

The Intentions of Going with Option ④

After weighing the pros and cons of each option day and night, I finally decided to go with option ④. The biggest deciding factor for this decision was me believing in the strong bond within the community.

We thought that by giving the community plenty of time before the application period, each community would come together and discuss their destinations.
Of course, we considered the players who do not login as often as others.
Discuss Period + Selection Period A (Decision Can be Changed) + Selection Period B (Decision Can Not be Changed)
With the long time frame that was provided, I believed it was enough time for a majority of the communities to agree on a World. Another reason we decided to not reveal the World names is because we wanted everyone to decide on a World purely based on what the community wants instead of having the World name getting in the way of making that decision.

We knew that the World names will be a huge factor in deciding what World you will be going to. By hiding the World names, we thought that we would be able to avoid flooding specific Worlds and provide each community a chance to spread out without losing anyone. (I assume this is one of the reasons why the community complains that the devs always makes the wrong decision…)

We also provided a World recommended for players in EU regions in order to make it easy for this community to gather together.

Furthermore, no matter what option we decide to go with, we knew we weren’t able to satisfy every customer. If that was the case, we thought it would be the best way to go if we gave the players the freedom to choose. Because there were no World Merges like this in the past, we had a really difficult time finalizing the specifications of the merge. On a side note, we also have plans to implement a system within The Lodestone wherein players will be able to track what players transferred to what Worlds (as Foxclon mentioned before).

The Cons of Option ④

The reason why I had a hard time choosing Option ④ was because of the following factors.

A: Players who belong to multiple communities might end up being torn apart by having to decide which community they will follow.
B: The option will cause stress on all players instead of causing stress on a number of players.
C: Players who decide to come back to the game after the merger will end up on a brand new World and no longer be able to player with friends.

Both the QA team and I though factor A was the biggest problem of them all.
Factor B may not be as bad because we provided everyone the freedom to choose a destination.
Factor C also may not be as bad because we have no idea when these players will return to the game and if they do, it would be most likely with 2.0. With 2.0, we had plans to implement a World Transfer Service so we believed that should be able to address this problem.

Why We Didn't Go With Option ①～③

Option ① would be the most straight forward option and also it’s also the option that we can execute with the least cost. However, this option was most likely not a viable option for the players in Europe. Also, we believed it was too forceful to merge the Worlds based on population as it might also cause a lot of stress for the destination World. Overall, this would be the safest way to go.

With option ②, players will be given the option to transfer to another World. However, if there ends up being too many players who would want to transfer over to that World, it might end up going over the set capacity and overflow the World. Since we wouldn't know how the results would look until we see them, we would end up taking a huge risk. In addition, if a player belongs to multiple communities, they might end up being torn apart by having to decide which community they will follow (probably not be as bad as ④).

Option ③ is a twist on option ②. We put a lot of focus on the players in Europe.
However, even this option might end up with not enough players wanting to transfer to the new World or too many non-European players that might want to transfer to the new World and prevent some European players from moving with their community.

I personally was deciding between option ② and option ④ until the last minute and finally decided to go with option ④.

Until the World Merge Occurs

As I mentioned originally, the World Merge will be a huge event for the whole community.
I’m trying my best to be open with you by provide you specifications via topic posts and forum posts, yet it still seems to be not enough. I apologize for not being able to provide a clear explanation for everyone.

We will continue to perform internal discussions based on the feedback we have received. As I mentioned before, we want to perform the World Merge to “Move Forward in FFXIV.” In no way did I have any intentions of breaking the “bond” between you and your friends, nor break the “bond” between you and the development team.

Once again, I would like to apologize for not being able to provide a clear explanation for everyone. The only thing I would like to ask of you is to keep your feedback constructive.

[Colino]

Option ① would be the most straight forward option and also it’s also the option that we can execute with the least cost. However, this option was most likely not a viable option for the French/German players. Also, we believed it was too forceful to merge the Worlds based on population as it might also cause a lot of stress for the destination World. Overall, this would be the safest way to go.

The same German/French players that are complaining and trying to boycott World 10? Please.

If this really was the most cost effective and easy to implement, why not go with it instead? Or why not go with a poll between these 4 options if you really are so hell bent on helping your customers? Saying you can't ask something like this with a survery is absolute bollocks.

"I don't want to break up the community or bonds with friends so I'll go ahead with the only option that does just that".

Genius!

[Delsus]

Hello everyone.

I appreciate your patience as we worked to get Yoshida's post translated. Please take a look.

I will never move from my stance that we should be told what our world will be called, alot of people call as I have said before people will get bonded to the server, we get things like xxx server > yyy server because people form a bond with it, if I was on say Bodhum because I really didnt like FFXIII compared to other games, or Rabanastre because I personnaly found FFXII subpar compared to old games.

[Choyi]

reaction after reading yoshi-'s post

http://www.youtube.com/watch?v=XhnN5...eature=related