I get an unexpected error has occurred when exiting FFXIV. I dealt with this error for some time, hoping that maybe an update would correct this issue but so far it has not. These are the things I have tried in order to resolve the issue:
  • Uninstalled/Reinstalled the game
  • Uninstalled/Reinstalled video card drivers - this lead to the error happening upon launch which prevented me from playing the game entirely which I did the following to resolve
  • Disabled windows game mode
  • Downloaded and ran DirectX Runtime Web Installer and DirectX Redist (June 2010) - this of course did nothing...
  • Reformat/Reinstall Windows
  • Update Video Card Drivers
  • Reinstall Game again - this time I can launch game but still get an error when exiting
  • I disabled windows game mode
  • I've tried running as administrator and in compatibility modes

FYI, all of this is occurring on my laptop which is an ASUS ROG GL752VW, it's a gaming laptop with an intel i7 processor and a Geforce GTX 960M video card. This PC more than meets the requirements to run the game and every other game I play runs just fine. I do not have this problem on my desktop computer.

I have scoured the internet looking for a solution but nobody really has one just a list of things to try out, all of which I have done and still the error persists.

Can anyone provide a solid solution/fix for this issue? I would provide an image of the error itself but I don't see an easy way to attach the image I have so no image sorry.