Quote Originally Posted by Rymm View Post
I know it's merely academic at this point, seeing as we can't go back in time and all, but I can't agree with this statement. Email (when it actually freaking works, get on that SE!) reaches both people who are subbed and those who are not. An in-game notice would only hit the subbed players who logged on during the time-frame. This setup would have really screwed over unsubbed players and those who just didn't log in, whereas the emails give everyone a fair chance.
Eek. Let me clarify this: I do not advocate scrapping email for in-game notifications - I think both are necessary.

Because this is a game, by default, major notifications about something happening to your character are supposed to be in-game at the bare minimum. Since there is the added complication of people unsubbing, the emails are necessary.

I was not saying they should have done in-game notifications to the exclusion of email - instead, why weren't the in-game notifications automatic/default along with the email? Since the bare minimum of notifications would be in-game, how did they skip from this straight to email?

When you take a step back, it sounds really bizarre for there to only be an outside-the-game notification for a major in-game event. This is why when my SO's MMO-playing coworkers heard about the incident, they said: "no notification on login? wtf?"

The lack of in-game notifications seems more like a missing regular feature rather than being an extra. Games (are supposed to) tell you in-game that something is happening to your character.

Quote Originally Posted by Rymm View Post
Like I said, I've no problem with an in-game notice. But there will still be people who miss it and still be people who will complain they weren't notified. Only way to make it 100% foolproof is if SE sends a rep to your front door to grab you by the shoulders and shout it into your face.
The problem is that there is no in-game notification at all, and as a game, it should have been a given/default if they were going to do notifications at all. This is a completely ordinary, regular thing that is currently missing.

One way to get around the "I didn't see it" is the pop-up they now do with KOs where you have to click and hold to confirm your response so you don't accidentally Return. And if you want to be extra sure, a nice big window with a caption in big red font. And you can't do anything until you close it.