SUGGESTION: In-game Demolition and Reclamation Notifications

[Kurando]

If not a pop-up, even in-game mail would be nice. Especially since it's an in-game event, it's a little weird to only have potentially unreliable notifications outside of the game (email going to spam, inbox flooded, email never received, etc. etc).

To be fair, that's really the customers responsibility to ensure they are getting any notifications through correctly (by email). Just like with any ongoing service you might pay for in the world (not just MMOs), you are expected to have up to date contact information with the company should the customer need to be updated on anything. Yeah things happen sometimes emails can take a while to come though or get lost in a bundle of others you aren't able to read yet, but with most email services there are ways to flag important mail our create rules to ensure you see them. Alternatively making an alternative email contact just for SE could help but they definitely do notify you giving plenty of time to act.

On reading the email it does say that you can keep track of demolition using the in-game Timer menu, so technically that should be more than enough to do something about your housing. Having a login message isn't going to help much if you aren't logging in to begin with (whether real life priorities or not).

[InkstainedGwyn]

To be fair, that's really the customers responsibility to ensure they are getting any notifications through correctly (by email).

It's also SE's responsibility to make sure they're sending the emails. My emails don't go to my spam (I've checked.) I've gotten other emails from them. But when my house went into (planned) demolition, I got one email, the day before. Not the 15-day warning, ever. The 3-day warning came at 1 day. That's not my fault, that's SE's fault, even if it's just faulty automation.

[Razla]

To be fair, that's really the customers responsibility to ensure they are getting any notifications through correctly (by email).

On reading the email it does say that you can keep track of demolition using the in-game Timer menu, so technically that should be more than enough to do something about your housing. Having a login message isn't going to help much if you aren't logging in to begin with (whether real life priorities or not).

Emails are nice, but again, as an in-game event, it's strange there isn't an equivalent in-game notification. We get notifications when our stuff sells on the marketboard - those are comparatively minor events compared with losing a multi-milllion gil cottage/house/mansion. Having to go looking for a timer is not the same as having a message pop-up saying I'm about to or have already lost my house.

(On a sidenote: I don't typically check my timers and had no idea there was a demolition timer until after the fact.)