Unfortunately as long as high end content depends on throughput mmos will continue to lack customization.With the extension of being able to 10 role actions, Square has practically removed every aspect of character customization from the game. Every Summoner is the same as every other Summoner, every Paladin is the same as every other Paladin. Your character has no uniqueness - aside from glamour, of course.
I suppose one could argue that the Job System is the customization, but that seems like a cop-out to me. One of the best things about all FF games has always been building your character into unique and specialized roles through specialization trees such as the sphere grid - or the materia system - but in FFXIV - there is no specialization. Every RMD runs the same gear, and even gear variance really only SLIGHTLY effects DPS - every RDM runs the same materia, and now every RDM will run the same role actions. Even FFXI has infinitely more customization possibilities because of the sub-job system.
Everyone will be the same cookie-cutter job at this point. Its really disappointing.
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