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  1. #31
    Community Rep Luxpheras's Avatar
    Join Date
    May 2016
    Posts
    115
    Hey all!

    Just popping in to let everyone know that pre-order details are now available on the official Fan Festival 2018 in Las Vegas website here. Check out the link for a sneak preview at the new merchandise that will also be available!

    Please feel free to peruse at your convenience and start planning your purchases!

    We look forward to seeing you all at Fan Fest
    (4)
    Chenin "Luxpheras" Matthews - Community Team

  2. #32
    Player
    ExKage's Avatar
    Join Date
    Jan 2014
    Location
    Ul'dah
    Posts
    1,095
    Character
    Kage Kiryuu
    World
    Cactuar
    Main Class
    Warrior Lv 70
    Just to make sure:
    Unless stated otherwise, items will be limited to one per order in an effort to ensure as many people as possible can order highly anticipated items.
    This means everything is limit of 1 except for the T-shirts, Hoodie, Fat Chocobo Hat, and Canvas tote as they are limit 5 per design?
    (0)

  3. #33
    Player
    LunaJoy's Avatar
    Join Date
    Jun 2014
    Location
    Gridania
    Posts
    35
    Character
    Luna Joy
    World
    Phoenix
    Main Class
    Conjurer Lv 70
    Awesome!! Who we do contact if we haven’t received our order code yet?

    edit: never mind, got the code!!
    (0)
    Last edited by LunaJoy; 08-29-2018 at 10:35 AM. Reason: got my code
    Note for Contests: I play on a EU server, but am in NA, and have a NA service account


    "If it is a sin to covet honor, I am the most offending soul" ~Shakespeare

  4. #34
    Player
    ExKage's Avatar
    Join Date
    Jan 2014
    Location
    Ul'dah
    Posts
    1,095
    Character
    Kage Kiryuu
    World
    Cactuar
    Main Class
    Warrior Lv 70
    Also, is there any chance we can get dimensions (even if just preliminary) for that gaming mousepad? Is it one of those desktop covering ones?

    Edit: Dimensions: Approximately W 31-5/16" x H 17-3/4" x D 3/16"
    (0)
    Last edited by ExKage; 08-30-2018 at 06:36 AM.

  5. #35
    Community Rep Bayohne's Avatar
    Join Date
    Mar 2011
    Posts
    1,634
    Quote Originally Posted by ExKage View Post
    Just to make sure:

    This means everything is limit of 1 except for the T-shirts, Hoodie, Fat Chocobo Hat, and Canvas tote as they are limit 5 per design?
    Most items are a limit of one per order, except where otherwise noted. When the merchandise store launches ahead of the start of the sale period, you'll be able to verify the ordering limits on each of the items!
    (4)
    Matt "Bayohne" Hilton - Community Team

  6. #36
    Community Rep Luxpheras's Avatar
    Join Date
    May 2016
    Posts
    115
    Hey All!

    The full Fan Festival 2018 in Las Vegas merchandise list is now available on the official merch site here.

    Each product listed will note the limit of purchase per order, so feel free to start solidifying your pre-order plans with this information in mind!

    If you purchased a ticket to Fan Festival 2018 in Las Vegas, you should have received a pre-order code for merchandise last Friday. We also re-sent these codes along with the site URL today, so be sure to check your emails!

    Once again, we look forward to seeing you all at Fan Fest!
    (4)
    Chenin "Luxpheras" Matthews - Community Team

  7. #37
    Player
    Ramesses's Avatar
    Join Date
    Aug 2011
    Location
    Sharlayan
    Posts
    833
    Character
    Ramesses Atreides
    World
    Excalibur
    Main Class
    Ninja Lv 70
    *(Tries to feign non-nonchalance and calmness while furiously refreshing the merchandise page. His attention is absolutely fixated on one sole item, and he tries not to chant...)*

    ENCYCLOPAEDIA EORZEA: THE WORLD OF FINAL FANTASY XIV [VOLUME 2]
    ENCYCLOPAEDIA EORZEA: THE WORLD OF FINAL FANTASY XIV [VOLUME 2]
    ENCYCLOPAEDIA EORZEA: THE WORLD OF FINAL FANTASY XIV [VOLUME 2]
    (1)

  8. #38
    Player
    ExKage's Avatar
    Join Date
    Jan 2014
    Location
    Ul'dah
    Posts
    1,095
    Character
    Kage Kiryuu
    World
    Cactuar
    Main Class
    Warrior Lv 70
    Any chance we can get apparel sizing charts? Some people have been asking elsewhere so I thought I'd bring it up here.
    (1)

  9. #39
    Player
    Rongway's Avatar
    Join Date
    Aug 2013
    Posts
    1,200
    Character
    Cyrillo Rongway
    World
    Hyperion
    Main Class
    Red Mage Lv 70
    The item descriptions say
    Quote Originally Posted by Item Descriptions
    Please note: Taxes and handling included in pricing. Sample image and final product may vary. Limit: N per order.
    However, when I checked out, the system added tax to my total. Will the total be adjusted to reflect the listed tax-included prices before we're charged in October/November?
    (1)
    Error 3102 Club, Order of the 52nd Hour

  10. #40
    Community Rep Bayohne's Avatar
    Join Date
    Mar 2011
    Posts
    1,634
    Greetings!

    Quote Originally Posted by Rongway View Post
    The item descriptions say
    However, when I checked out, the system added tax to my total. Will the total be adjusted to reflect the listed tax-included prices before we're charged in October/November?
    We identified a few specific items that were improperly set up as not "including tax" which led to this issue. However, we are in the process of correcting these items, and you will not be charged that erroneous tax when payment is collected closer to the event. We're coordinating with the Square Enix Store team to inform affected users of such! Apologies for the confusion!
    (4)
    Matt "Bayohne" Hilton - Community Team

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