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  1. 07-14-2018 06:26 AM #1
    Brood
    Player
    Brood's Avatar
    Join Date
    Apr 2014
    Location
    Ul'dah
    Posts
    6
    Character
    Vethrox Velixar
    World
    Exodus
    Main Class
    Warrior Lv 70
    Bump.
    I can really use some help you know.
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    Brood™.
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  2. 07-14-2018 09:06 AM #2
    Einmimiria
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the reply Brood.

    Let's see if we can get a bit more information regarding the issue.

    When exactly does this crash happen? Do you notice any pattern to it (only when teleporting, only in combat, etc.)?

    Just so I understand you first post correctly, The error occurs in both DirectX 9 and 11 modes, correct?

    Try deleting the files in the 'My Documents' folder (My Documents > My Games > Final Fantasy XIV), then restarting the game.

    If this does not work, can you respond with a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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