As a black person, I know where you're coming from but this is one of those situations that won't be fixed in this game or any game like it. They already said they can't add more faces or it'll mess the game up. Since there can only be x amount of faces they're going to go the safe route.

Honestly I wouldn't want any of those features in a game like this, there's no slider and when we leave non black people to add defaults for that, it's just awful. Like in Archeage for example, the skin tone at the start of the NA launch was either tan or cartoony pitch black and there's no slider for the skin tone so we had to wait awhile before that was fixed(and the options still aren't great, several shades of pink 2 shades of brown).

However in games like BDO and Aion there's sliders so you can adjust your characters facial features and make it actually look black. Also maybe we should stop looking for other races to accommodate us and start making our own video games.