Character Creation Has A Race Problem

[Nandina]

You bring up an interesting topic, thank you.

However have you considered that this is a fantasy world where Africa does not exist. These people are:
Elezen.
Hyur.
Lalafell.
Miqo'te.
Roegadyn.
Au Ra.

You are right that a light skinned person with caucasian features can create a close approximation to their own appearance...
If you're looking for a character creator with many many options try Black Desert Online.

The art style here is based on anime tropes and the art of Yoshitaka Amano. African's are not commonly seen in Anime and when they are their drawn representation can appear a bit racist.

If you don't want to look like a little light skinned anime babe then make a Roegadyn or an Au Ra with some wild skin color. Create something that isn't commonly seen if you want to express your personal diversity. Create diversity in the world of Hydaelyn.

I was actually a brown skinned Au Ra at one point when I first started Heavensward is the ironic thing. I like to switch it up periodically. I never attempted to make a Hyur before so wasn't aware of the limitations until now.