EXTREME lag (ongoing)

[Elyseon]

That did absolutely nothing and I have no idea what the configuration settings for a browser I never use have to do with your game not letting me stay properly connected to your servers. I work in IT and this makes no sense. Compatibility settings also did nothing at all. I have already tried a list of troubleshooting instructions as long as both my arms, as detailed in tech support ticket t8484236:cbc7 and nothing is making the slightest difference. I seriously doubt this is something that can be fixed just by changing settings on my side. I've done every possible network configuration checks and tweaks, run the game in administrator mode and compatibility mode, contacted my ISP to have port forwarding set up, done a clean reinstall of the game and even tried to log in from a different Windows user account as if that would remotely make sense. Nothing made a difference.

Furthermore I have spoken with other players who are affected by the same issue and they are unanimous: there are some serious routing issues to the game servers. If this was something that could be resolved simply by restarting a router, I would not have spent weeks chasing your tech support staff. I need solutions, not placebos. The tracert results, which I linked in the previous topic, show a clear spike in latency as soon as it goes into us.bb.gin.ntt.net territory. This is a known issue, and blaming people's computers isn't going to make it go away.

No other online game I have played had this issue, or to such an egregious degree. If I cannot get an actual solution rather than generic placebos, then I will have to conclude that your company does not wish me to continue playing your game and paying subscription fees. I have been very patient with this, enduring these issues for well over a year, but my patience is running thin. I have no intention of roleplaying a hermit who lives in the inn rooms, and having to deal with this crap every time I do something that requires being able to dodge area attacks and other mechanics (that still hit me even though my character is clearly outside the impact area) is absolutely infuriating.