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  1. #1
    Moderator Einmimiria's Avatar
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    Nov 2017
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    2,510
    Thank you for the update MrPepper.

    You may want to try resetting your router. Unplug the router and leave it like that for a few minutes. Then plug it back in.

    You can also try a clean boot. Simply open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.

    Make sure to not have any other programs running while playing the game.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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  2. #2
    Player
    hynaku's Avatar
    Join Date
    Mar 2015
    Location
    New Gridania
    Posts
    2,789
    Character
    Inglis Eucus
    World
    Cuchulainn
    Main Class
    Reaper Lv 100
    Happens to me alot on my desktop and use no router also happens to me on a console. My internet comes from satellite to a plug in my wall to my pc.
    (0)
    Last edited by hynaku; 07-10-2018 at 12:57 PM.

  3. #3
    Moderator Ariellendera's Avatar
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    Nov 2017
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    Quote Originally Posted by hynaku View Post
    Happens to me alot on my desktop and use no router also happens to me on a console. My internet comes from satellite to a plug in my wall to my pc.
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    When did this start happening? Did anything change or update on your PC that coincides with this?

    What kind of computer are you using (laptop, desktop, etc.)? How is it connected to the internet? If you are using a wireless connection, try to use a wired one with an Ethernet cable.

    Make sure that you anti-virus/firewall have the proper exceptions for Final Fantasy XIV.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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  4. #4
    Moderator Einmimiria's Avatar
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    Quote Originally Posted by hynaku View Post
    Happens to me alot on my desktop and use no router also happens to me on a console. My internet comes from satellite to a plug in my wall to my pc.
    Thank you for the update hynaku.

    If you have satellite internet, it's a bit harder to get around disconnection errors unfortunately. Satellite internet sends information in packets. This kind of connection is not ideal for Final Fantasy XIV as it needs a consistent back and forth between you and the server, something that is much more difficult to achieve with a satellite connection.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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