Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Unfortunately, this is not a technical issue. As such, we cannot assist in this format. Please contact a GM in-game for further assistance. To contact a Game Master simply type “/supportdesk” in-game which will bring up the menu to contact one for further assistance.

This thread will be moved to the 'Separate Support Required’ subforum as contact with the Game Masters is necessary to resolve the issue.

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