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  1. 07-06-2018 01:43 AM #1
    Elwyn
    Player
    Elwyn's Avatar
    Join Date
    Jul 2018
    Posts
    2
    Character
    Elwyn Red
    World
    Diabolos
    Main Class
    Black Mage Lv 80

    Gil Disappeared after Withdrawing from Retainer

    Hello,

    Playing on my character Elwyn Red, I just withdrew Gil from my retainer named Shahrzad (world: Diabolos) from a summoning bell in Gridania; I withdraw gil frequently from market board sales so I went through the process pretty quickly as usual.

    My retainer had a few 100k in gil, personally I was holding over 1.8 million. When I withdrew the gil my personal amount dropped to 1,425,610. My retainer currently holds zero gil - it was not mistakenly deposited.

    Is there any reason why this gil amount disappeared and if I can do anything to have it returned?

    Please let me know if you need any more information.

    Thank you!
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  2. 07-06-2018 02:00 AM #2
    Einmimiria
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Unfortunately, this isn't a technical issue. As such, it cannot be addressed properly here. I'd recommend submitting a bug report in the following thread: http://forum.square-enix.com/ffxiv/f...2-In-Game-Bugs

    Please make sure to follow the template in the sticky thread or it will not be considered.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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