When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: July 16, 2018 1745 PST
Frequency: Twice. Once each with BTN and MIN
World name: Mateus
Character name: Rohesia Longdale
Retainer name: n/a
NPC name: n/a
Monster name: n/a
Class/Level: BTN/70, MIN/70
Party or solo: Solo
In-game time: 12:00 PM
Area and coordinates: Ishgard x5.7, y7.0 Rhalgr's Reach x9.8, y12.4
Housing: n/a
Steps:
1. Jhammel Ginger Collectible 500~ Turn-in to Collectable Appraiser
2. Lotus Root Collectible 500~ Turn-in to Collectable Appraiser
3. Palladium Ore Collectible 500~ Turn-in to Collectable Appraiser
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: Broadband
- Modem maker/model number: Xfinity / n/a

■ PC Specs n/a

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

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Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number: PS4 Pro

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type: Controller
-Maker: Sony
-Model Number: PS4 Pro