Character Stuck

[Luxerion]

Good afternoon.

Yes, this is only affecting my Mateus character, not the Diabolos one. I have done all of the suggested above and the issue still persists. The ticket I've sent towards the 'Contact Us' in the support site said that GMs couldn't solve this issue.

Thank you for your attempt and waiting for a possible solution so I may enjoy my favorite MMO.

[Einmimiria]

Thank you for the update Luxerion.

As a quick test, try running the game in DirectX 9 mode. This can be selected from the 'Config' menu on the launcher.

It could still be a corrupted file. I'd suggest doing a reinstallation of the game if you can. You can redownload the game here: https://www.finalfantasyxiv.com/playersdownload/na/

If this does not work, try some of the following:

-Update/reinstall Graphics card drivers
-Disable all programs/overlays running in the background
-Set compatibility mode to Windows 7 (right click on the exe file and select ‘Properties.’ Then select the ‘Compatibility’ tab and choose Windows 7)
-Make sure that any anti-virus software they have has the appropriate exceptions

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!