Salutations, Lyra Kelgo!

Thank you for your patience while your concern was being investigated, and we apologize for the inconvenience this has caused you. After reviewing your concern, the development team recommended trying to filter out other characters in your surrounding from your System Configuration. If you continue to experience issues after trying to filter them out, please submit another report, and we will make sure that your details are further reviewed by the development team. Thanks again for your patience and understanding!

FINAL FANTASY XIV Support Team