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  1. #1
    Player
    xXanosx's Avatar
    Join Date
    Jun 2018
    Posts
    11
    Character
    Xanos Xellos
    World
    Diabolos
    Main Class
    Red Mage Lv 70
    UPDATE: as promised.

    Tried running in windows 7 compatibility and started running the game immediately after the last post, and within 1-2 minutes of this post it has froze the computer and I had to hard reset it. Any other suggestions? I'm willing to try just about anything haha.
    (0)

  2. #2
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the update xXanosx.

    In an earlier post, I asked if you've tried the game in windowed mode and and you said you tried it in borderless windowed to no avail. Can you try windowed mode? I know it seems like you will get a similar result to borderless windowed, but I think it's worth a try. Can you also try lowering some of the graphics settings as well as the resolution if you have not already. See if this has any effect.

    I'm starting to think it may a hardware issue, exactly which part, I'm not sure though. You can try removing then reinserting the graphics card or RAM just to be sure. If you have more than one stick of RAM, try taking one out and starting the game. Try the other by itself if you are getting the same problem.

    Do you have a way of monitoring the temperature of your GPU and CPU? Can you get the temperatures of those when the system freezes?

    Are you overclocking any part of your computer?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)