So I tried messaging two GMs in-game. One told me to hit up the general-discussion forum (we know how that would have went), and the other said "use the forums!"

So uh, what section does this go in? Here's my story.

My FC is hosting a big community event tonight (Saturday/21), and our musical bard performer got slapped with a suspension because he accidentally linked something lewd instead of advertising for the event. It sucks. I know. ='(

I wanted to ask if a GM or someone could help shift that suspension back another 12 hours. Or maybe unban him from 7:00-10:00PM (EST)?
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I know it's a strange request, and it's not a technical issue. But where the heck do I post this? This sudden lack of being able to talk to a real person has me scared for the quality of the support in this game. I know I ask a lot, and I'm honestly expecting a GM to just say "nah, dem be the rules--live with it." But I still want to try.