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  1. 06-28-2018 02:35 PM #1
    ign_keiron
    Player
    ign_keiron's Avatar
    Join Date
    Jun 2018
    Posts
    1
    Character
    Kei Ro'honin
    World
    Siren
    Main Class
    Samurai Lv 70

    PS4 - Log in field not APPEARING/LOADING

    It's the first time I experienced this situation where the log in field where I suppose put my Username and Password is not appearing, loading or completely disappeared. but after an hour of restarting my PS4, the game and my internet which i think didn't help at all, I go to logged in but it was so frustrating. It also keeps saying connecting to psn network and it was just so slow when my internet is fine. I just would like to ask what to do if this happens again?? My server is on Siren. Please help.
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  2. 06-29-2018 07:16 AM #2
    Einmimiria
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    When exactly did this happen? Has it happened since?

    If you keep getting the message "Connecting to PSN" then it sounds like you are having connection issues with the Playstation Network. I can't tell for certain if that was the reason, but you can't connect to the game (the launcher not appearing properly is a symptom of a connection issue) if you can't connect to the PSN.

    How does your PS4 connect to your internet? Do you have a wired or wireless connection?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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