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  1. #1
    Player
    Hiddren's Avatar
    Join Date
    Jul 2018
    Posts
    3
    Character
    Hyuga Ricdeau
    World
    Zodiark
    Main Class
    Dragoon Lv 70

    Unable to update patch files. [11006][30207][19900][5]

    Greetings.
    I get this error when I try to download the latest update. The download starts for like 5 seconds and I then get the error.
    Any ideas?
    (0)
    Last edited by Hiddren; 07-04-2018 at 02:45 AM.

  2. #2
    Player
    Hiddren's Avatar
    Join Date
    Jul 2018
    Posts
    3
    Character
    Hyuga Ricdeau
    World
    Zodiark
    Main Class
    Dragoon Lv 70
    bump
    Still need help
    (0)

  3. #3
    Player
    JonestownJuice's Avatar
    Join Date
    Jul 2018
    Posts
    3
    Character
    Valorien Lyonnaire
    World
    Mateus
    Main Class
    White Mage Lv 30
    I am having the same issue on PC through Steam. I purchased the game yesterday on PS4 and was able to install the game there without issue.
    (0)

  4. #4
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Can I get some addition information regarding the issues you’re having?

    Please provide:

    - Platform (PC, PS4, Mac)
    - Any error codes or messages you receive upon disconnect (if any)
    - Type of connection (wired or wireless)
    - Other programs running while the game is playing (if any)
    - Frequency at which error occurs
    - Everything you have tried to resolve the issue

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  5. #5
    Player
    Hiddren's Avatar
    Join Date
    Jul 2018
    Posts
    3
    Character
    Hyuga Ricdeau
    World
    Zodiark
    Main Class
    Dragoon Lv 70
    Greetings

    - PC
    - Unable to update patch files. [11006][30207][19900][5]
    - Wired
    - Google Chrome. If you mean any third party program related to FFXIV then none.
    - Everytime I try to download the latest update
    - I deleted files in My Games folder and then tried to redownload. I deleted ffxiv.exe, ffxiv_dx11.exe, fileinfo.fiin and redownloaded them. Unchecked Read only attribute and tried to redownload.

    EDIT: Uninstalled and reinstalled. The error is no more.
    (0)
    Last edited by Hiddren; 07-06-2018 at 11:35 PM. Reason: problem solved

  6. #6
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the update Hiddren.

    We're glad you were able to find a solution. This thread will be moved to the 'Closed Concerns' subforum as the thread creator has found a resolution to their issue.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)